Service Design & Transition Lead - ECB Programme Contract: 12 Months Location: London - Hybrid (5 days in 10 in the office) Rate: Highly Competitive Status: Inside IR35 Working Pattern: Full-time We are currently recruiting for an experienced Service Design & Transition Lead to join a major transformation programme within a leading financial services organisation. This role will play a key part in supporting the organisation's strategic ambition to become a Tier 1 bank in EMEA and meet the regulatory expectations of the European Central Bank (ECB). The successful candidate will lead the end-to-end service design and introduction lifecycle, ensuring all new or changed services are operationally ready, compliant, resilient, and aligned with both regulatory and internal standards. Required Experience & Skills Proven experience within Service Design & Transition in a regulated financial services environment. Strong understanding of ITIL v4 service...

Business Analyst / Process Improvement Specialist Map how we work today. Shape how we work tomorrow. The Aurora Group is undertaking a major programme of operational improvement to understand how our services operate today and to design simpler, more consistent and future-ready ways of working, supported by emerging technology such as AI. Our ambition is to build the foundations for the "Education Organisation of the Future", enabling great outcomes for learners through stronger processes, excellent data and well-supported staff. With AI enabling improved possibilities, we are seeking a remote based Business Analyst / Process Improvement Specialist to play a key role in this journey. The role focuses on mapping operational processes across the Group and redesigning them with innovation in mind. The role Working across schools, colleges and central teams, you will review how work is currently done, document and analyse end-to-end processes, and collaborate with...

Head of Sales and Customer Experience Head of Sales and Customer Experience Ashington About the Role I am seeking an exceptional Head of Sales and Customer Experience to join an established Senior Leadership Team. This is a pivotal role responsible for driving sales performance and elevating customer experience. You will lead both the Sales and Customer Experience functions, ensuring customers receive an outstanding journey. As a senior leader, you will also come with ambitions to help shape and deliver their business strategy. Working for an organisation that prides itself on offering a fantastic work/life balance and treating employees and all stakeholders with the utmost respect, this is a brilliant opportunity to join them before a period of substantial growth. Key Responsibilities Sales & Marketing Strategy - Develop a comprehensive sales and marketing strategy with clear volume and revenue targets. - Collaborate with the Corporate Marketing & Communications...

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with M&G to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we...

Summary: Are you a skilled mechanical engineer looking for a role that offers both technical challenge and a genuine work-life balance? Do you want to use your expertise to lead meaningful projects that provide a vital service to our community? As one of our Senior Mechanical Engineers, you'll provide the technical leadership needed to keep our MEICA team moving forward. This is a varied role where you'll oversee resource allocation, solve complex mechanical queries, and help deliver capital engineering schemes from the initial design through to commissioning. Whether you're an experienced professional looking for a more stable, value-driven environment or a rising talent ready to step into a senior position, you'll find plenty of opportunity here to make a tangible impact. Main Responsibilities: Develop Technical Solutions: Coordinate with multi-disciplinary teams-including Process and Civil-to create integrated, practical solutions for water infrastructure. Lead...

Salary: £45,000 £55,000 basic + c.25% bonus Location: Stockport-based with regular UK travel Type: Full-time, office-based with customer and site visits Are you a technically minded Project Engineer / Manager who enjoys owning projects end-to-end while building strong customer relationships Our client is a well-established engineering solutions provider operating within industrial process, extraction and ventilation environments. As part of continued growth, they are looking to appoint a Project Engineer / Manager to act as the key link between sales, engineering, site delivery and the customer, ensuring projects are delivered safely, on time and to specification. This is a varied role combining project management, technical coordination and customer-facing responsibility. You will take ownership of projects from sales handover through to installation, commissioning and final documentation, working closely with internal engineers, subcontractors and client stakeholders...

Summary: Are you a seasoned engineer looking for a role where your expertise truly carries weight? Do you want to lead high-impact projects that ensure fresh water keeps flowing to millions of homes across the South East? This isn't just about managing assets; it's about shaping the future of our network. As our Senior Civil Engineer, you'll be the technical heartbeat of our non-infrastructure capital projects. From the first spark of a concept to the final site completion, you'll provide the solutions that keep our treatment works and plants running at their best. Main responsibilities The coordination and management of Civil Engineering direct reports. This includes: conducting 1:1/Feedback sessions, conducting appraisals, managing workload, technical support, approval of holiday and expenses, quality control, facilitating support during reactive and emergency work situations. Check and Review of project scopes ensuring they achieve the required outputs and quality...

CONTENT AND DONOR EXPERIENCE MANAGER Content and Donor Experience Manager with MAF UK, leading donor engagement and content for a Christian aviation mission serving isolated communities. As Mission Aviation Fellowship celebrates its 80th year of service, MAF UK is using aviation to reach isolated communities across Africa, Asia and beyond with help, hope and healing. At a pivotal moment in its history, MAF UK is embracing ambitious growth, integrating people, systems and operations to be more agile, efficient and impactful in its mission. Why work for MAF UK? A significant, strategic role within a global Christian aviation mission 22 days annual leave plus 8 bank holidays Non-contributory pension scheme (10% employer contribution) Training and development (A budget for training is provided for every staff member) Supportive, faith-centred team environment with daily prayer and devotional times. Location: Hybrid/Folkestone & Cranfield (min 2 days onsite...

Ready to find the right role for you? Salary: competitive salary, annual bonus, car allowance and Veolia benefits Hours: 40 hours per week Location: Mobile across the UK When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. We are seeking an experienced ECI Commissioning Systems Engineer to lead the deployment, startup, and validation of complex Control and Instrumentation systems at customer sites. This technical leadership role serves as the bridge between system design and operational deployment, ensuring engineered solutions function correctly in real-world environments while exceeding customer expectations for performance, reliability, and safety. What we can offer you: 25 days of annual leave plus bank holidays Refer an Engineer to us once you've joined and earn 1000 Access to our company pension scheme Free physiotherapy service Discounts on...

Exciting opportunity for a highly motivated Principal Construction Manager to join our dynamic team on the Area 12 Maintenance & Response (M&R) contract. Collaborating closely with our client National Highways , Amey takes pride in delivering high-quality Maintenance and Response services across the Yorkshire and North Humberside network. The value of the contract is worth 50 million per annum . Our responsibilities encompass all routine and cyclic maintenance operations on the trunk roads and motorways within the Area 12 estate, supporting the safe operation and resilience of a significant and complex strategic road network. This pivotal role and a key Senior Management Team member will be responsible for overseeing the scheme delivery of a diverse portfolio of Highways and Civils projects , from inception through to completion, totalling 20 million per annum . The role requires strong leadership, robust project and financial...

Job description Job title Learning and Development Co-ordinator, Adult Services Reports to Learning and Development Lead Co-ordinator, Adult Services Job family Learning and Development Location St George House, Wolverhampton. Ability to work from home post probation. Hours 39 hours Salary £23,809.50 - £26,000 Purpose of the role The Learning & Development Co-ordinator will support the effective delivery of training and development across the adult division. The postholder will co-ordinate training programmes, maintain accurate records, monitor compliance, and provide administrative and quality assurance support to ensure staff receive the learning they need to deliver safe, high-quality social care for the individuals that CareTech support. Roles and responsibilities Schedule, organise, and communicate training sessions (face-to-face and virtual) across regions using systems provided.Liaise with L&D Partners, managers, and staff to ensure...

White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi Belfast. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview Markets Operations represents the evolution and transformation of Operations in the Finance Industry which creates a uniqueness about how we deliver our products and solutions. We take pride and are passionate about our People and our culture. We are invested in you, your experiences, development, and in building a successful career for you at Citibank. We are modernizing everything we do; allowing flexibility and creating an exciting environment which encourages diversity of thought and inclusion. We are a dynamic, global, and diverse Organization, with a...

Tech Practice Principal - Infrastructure / Security Lead Location: Hybrid: Client Site, AND Digital office, Remote. Proximity to Reading / Thames Valley is key Core Tech: Microsoft Azure Cloud, E2E Digital Security, DevOps AND Introduction At AND, we accelerate the development of digital capabilities. In practice, that means helping ambitious leaders and organisations build the teams, products, processes and even operational structures they need to close the digital skills gap within their organisation today, so that they thrive tomorrow. Clients rely on our experience, agility and craft skills across tech and business strategy, software development, AI and product management to address some of the toughest challenges facing their businesses. We bring aboard thinkers, tinkerers, passionate software craftspeople and inspiring technologists to help us solve these challenges. Together, we’re united by a sense of pragmatism, purpose and a deeply-held belief that...

Role Summary The Site Digital & Automation Lead (Director) is a full member of the Site Leadership Team and a key leader within the PGS Network & Automation organization. This role provides strategic direction and leadership for all digital and automation capabilities at site, serving as the primary advisor and partner to Site Leadership and above-site stakeholders. The role is accountable for shaping, owning, and executing the site’s integrated digital and automation portfolio, ensuring full alignment with site business priorities and network strategies. This role drives long-term value creation, investment prioritization, and portfolio governance across capital and expense initiatives. The Site Digital & Automation Lead leads and develops the site digital and automation team, ensuring the design, deployment, and lifecycle management of critical digital, automation, and infrastructure systems. This includes driving operational efficiency, ensuring...

Location: Reading, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Configuration and Data Manager Lead Reading – Hybrid. Thales has been awarded a major contract to maintain the Royal Navy’s internal and external fleet communications for the next 10 years. We will be supporting the fleets communications systems to support combat capability after one of the largest investments in naval communications across Europe. As part of our expanding operations, we are recruiting for Configuration and Data Management Lead. You would Lead and ensure the consistent application of the principles of...

We’re seeking a hands-on, innovative Operations AWS Senior UX Specialist to play a pivotal part in Capita’s Citizen Contact Transformation Programme. You’ll shape how citizens and agents experience contact centre services through intuitive, efficient and scalable digital journeys—working at the intersection of Amazon Connect customisation, UX design and service optimisation. This role directly influences customer experience, agent effectiveness and operational performance across public sector and regulated environments. You’ll work closely with programme leadership, operations, technology and product teams to design and optimise end-to-end contact experiences across voice, chat, digital and AI-assisted channels. The Operations AWS Senior UX Specialist is responsible for designing, configuring and optimising Amazon Connect solutions that underpin Capita’s Citizen Contact platform and wider contact centre services. You’ll bridge technical solution design, UX and service design,...

Job Advertisement: M365 Identity & Integration Engineer Location: Leeds, 2 days per week in the office, Working Pattern: Via Umbrella Company Contract Length: 6 months Are you ready to embark on an exciting journey with a leading financial institution? Our client is seeking a talented M365 Identity & Integration Engineer to join their dynamic team! If you are passionate about technology and enjoy tackling challenges, this is the opportunity for you! Role Overview: As the M365 Identity & Integration Engineer, you will play a crucial role in the technical integration and ongoing operation of applications across the Workplace Technology portfolio. Your hands-on expertise will ensure that new and existing applications align with identity, security, governance, and operational processes. Get ready to collaborate with various teams, including Microsoft 365, Cyber Security, and Service Operations, to deliver secure and supportable solutions! Key...

HR ADVISOR Trinity Estates • £Competitive, aligned to experience • Hybrid ROLE OVERVIEW We need an HR Advisor who can take full ownership of a defined client group and provide confident, commercial HR advice without needing to be micromanaged. You'll be the primary HR point of contact for operational managers, trusted to handle complex employee relations cases end-to-end, lead on TUPE transfers, and approve monthly payroll, all while building the kind of trusted relationships that make a real difference to the business. This is a role for someone who knows their employment law, exercises sound judgement, and is comfortable influencing at all levels. ROLE EXPECTATIONS This is a generalist HR role with a strong case management focus, requiring you to balance advisory work, operational responsibilities, and project contribution at the same time. You will need to guide and influence managers, manage risk, and advise on best practice across a wide range of HR...

Compliance Officer (Legal) Farringdon, London £58.3k - £69.5k per annum (dependent on skills and qualifications) Full-time Hybrid- Typically 2-3 days in office, subject to business need Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more REQ5709 We have an exciting opportunity for a Compliance Officer who will work as part of our Legal Services team and perform compliance activities to support delivery of SGN's Corporate Compliance Framework. Your primary role will be to support the development, implementation and continuous improvement of the compliance-related programmes, policies and processes throughout SGN to ensure compliance with ethical and legislative standards. You will champion our legal compliance, which includes fraud prevention, anti-bribery and corruption, business separation and competition. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in...