Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the...

We are looking for creative, positive and dynamic individuals to provide personalised support plans to service users in our learning disabilities supported living services in Liverpool, Merseyside on a relief basis. Working alongside our dedicated team in Liverpool you will provide practical, emotional and behavioural support to individuals with learning disabilities enabling them to develop the skills to have a great quality of life as important and valued members of the local community. Relief Support Worker Duties: To advise, encourage and support service users so as to maximise their self-care and independent living skills, To promote the service user's self-esteem and enable them to express their preferences and make choices and decisions, To support service users in budgeting and managing their finances, Be willing to work flexibly according to the needs of the service, To encourage service user's to identify their strengths and interests and to support service...