2nd line Service Desk Team Leader Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...

2nd line Service Desk Shift Manager Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...

Enpure Ltd are a progressive organisation in water and wastewater services and are looking to recruit a, self-motivated and engaging Senior Mechanical Engineer with strong analytical skills and experience in technical design and delivery of water and wastewater engineering projects. Your New Role : Contribute on feasibility, outline and detailed design projects. Responsible for the design of mechanical installations, typically including municipal water and wastewater treatment works, pumping stations, ventilation systems, penstocks and valves, odour control systems, chemical dosing systems, pipework etc. Other duties to include: Interface with clients and collaborators in design and planning You will integrate with other disciplines within the business and external to agree and confirm a desired design Support bidding and be proactive in the winning of work. You will be tasked with delivering to an agreed budget, programme and quality Take ownership...

Enpure Ltd are a progressive organisation in water and wastewater services and are looking to recruit a, self-motivated and engaging Principal Mechanical Engineer with strong analytical skills and experience in technical design, delivery and management of water and wastewater engineering projects. Your New Role : Lead and contribute on feasibility, outline and detailed design projects. You will be responsible for the design of mechanical installations, typically including municipal water and wastewater treatment works, pumping stations, ventilation systems, penstocks and valves, odour control systems, chemical dosing systems, pipework etc. Other duties to include: Interface with clients and collaborators in design and planning You will carry out visits to site to complete site surveys and the support of liaisons with clients, government authorities, contractors, suppliers. You will integrate with other disciplines within the business and external to agree and...