Job Title: Complaints Officer Type: Temporary until end of January 2027 Location: Taunton Salary: £269.23 paye - £370 umb per day Hours: 37 BRC are working closely with a local authority to recruit an Complaints Officer (Inclusion Lead) to manage and resolve Stage 1 SEND complaints, ensuring concerns are handled promptly, fairly and in line with statutory guidance, local policies and best practice. This role will work collaboratively with families, schools and professionals to seek early resolution of complaints, identify learning and contribute to improved outcomes and experiences for children and young people with SEND. This role involves leading on the management and investigation of Stage 1 SEND complaints, ensuring responses are accurate, professional and delivered within agreed timescales. Duties: Manage and coordinate Stage 1 SEND complaints from acknowledgement through to resolution. Investigate complaints by gathering and reviewing...

Job Overview The NHS 111 Clinical Advisor provides safe, effective, and patient-centred clinical assessment and advice to members of the public via telephone and digital platforms. Working within a multidisciplinary team, the post holder uses advanced clinical knowledge and decision-support systems to assess symptoms, determine clinical priority, and direct patients to the most appropriate level of care. The role involves delivering high-quality clinical advice, supporting health advisors, and contributing to the delivery of timely, accessible urgent and emergency care services. Clinical Advisors are responsible for maintaining professional standards, ensuring patient safety, and promoting positive patient experiences in line with NHS values and clinical governance frameworks. Responsibilities Undertake comprehensive clinical assessments of patients via telephone and digital platforms using NHS Pathways and professional clinical judgement. Provide safe, evidence-based...

Our client Kent County Council is looking for a Qualified social worker to join their Children's services. Purpose of the Job: Manage a Children & Families caseload of various levels of complexity, involving the assessment, planning, implementation and evaluation of appropriate action, contributing to the effective application of resources to safeguard and promote the welfare of children and their families. The postholder should be working in line with the Social Care Capability Framework (SCCF). The post holder must complete the ASYE standard within 2 years of qualifying. Main duties and responsibilities: Manage a Children & Families caseload to include complex and diverse cases, involving assessments, reviews and the preparation of welfare reports and court attendance, to effectively meet the needs of the client group, in line with the standards set out in the Social Care Capability Framework. The caseload will be managed within the relevant framework of supervision...

Our client Shropshire Council is looking for a Children's Senior Practitioner to join their looked after children service. Key Responsibilities: As a Social Worker / Senior Social Worker within the Children Looked After Service, you will be responsible for: Maintaining your personal performance with the support of your Team Manager. Undertaking a range of assessments informed by direct intervention with children and families. Progressing children's care and pathway plans, by ensuring that they are accessing the right level of service at the right time. Undertaking statutory visits to children placed at home, in foster care, and within residential provisions in accordance with CLA requirements. Case management and co-ordinating a range of meetings including care planning, risk management, placement stability, PEP's, and review meetings. Providing children and families with information and advice to assist in resolving problems. Some court work relating to revocation of...