Job Description We are seeking an Internal Communications Adviser Interims in East London to play a vital role in shaping effective communication within the public sector team, making a meaningful difference for the organisation and community. You'll support the team in developing and delivering effective, accurate and timely communications, taking responsibility for smaller campaigns, ensuring communications align with the service-wide internal communications and engagement strategies, creating communications in a range of formats, written, video, in-person and visual. Advise on how to deliver the most effective and engaging communications. Play a key role in ensuring the content shared on digital channels is accurate and up to date. 2 days per week in the office and 3 days from home. Responsibilities Contribute to the Communications Strategy by supporting the development and implementation of high-profile communications programmes. Advise, plan, and execute...

Head of Customer Experience Lead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If you’ve also worked in the following roles, we’d also like to hear from you: Director of Resident Services, Head of Resident Engagement, Head of Customer Insight, Head of Communications, Resident Experience Manager, Head of Customer Service, Customer Experience Director, Customer Experience Manager   SALARY: £69,762 per annum + Benefits LOCATION: Evesham, Worcestershire (with travel to other sites) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week   JOB OVERVIEW We have a fantastic new job opportunity for a Head of Customer Experience to lead and continuously enhance customer service, engagement, communications and resident influence...