Office Angels
Poole, UK
JOB TITLE: Customer Service Team Leader PERKS: Modern open plan office, monthly profit share bonus scheme, holiday buy-back scheme, company sick pay, free onsite parking, Perks at Work scheme, unlimited 'tuck shop' snacks, free lunch every Friday, charity dress down day every Friday, cycle to Work scheme, complementary Birthday vouchers, subsidised workplace massage, eye vouchers, employee assistance programme (EAP), company social and corporate events COMPANY: Manufacturing CONTRACT : Permanent HOURS: Monday - Friday, 8am - 5pm START : ASAP PAY RATE : Up to 36,000 LOCATION: Poole ABOUT THE ROLE: Manage Sales Shared Services Customer Experience Associates, ensuring excellent customer service via phone and email. Handle customer queries using appropriate communication styles. Respond promptly while maintaining a positive, needs-focused approach. Accurately document interactions, track progress, and manage accounts. Proactively identify opportunities...
