Sytner
Watford, UK
About the Role We are seeking a driven, highly organised and commercially focused Stock and Enquiry Manager to oversee both vehicle inventory management and sales enquiry performance at Mercedes-Benz of Watford. This dual-responsibility role is pivotal in ensuring seamless alignment between vehicle availability and customer demand. You will manage all inbound sales enquiries while maintaining accurate, optimised stock levels to maximise conversion, profitability and customer satisfaction. The role requires strong leadership, attention to detail and the ability to perform in a fast-paced premium retail environment. Key Responsibilities Enquiry Management & Conversion Oversee all inbound and outbound sales enquiries across phone, email, website and third-party platforms. Ensure rapid response times and professional communication aligned with brand standards. Qualify and allocate leads effectively to the sales team. Implement structured follow-up processes...
