As a Customer Service Team Leader, you will play a key role in delivering an outstanding customer experience while leading and supporting a team of Customer Service Advisors. This is a hands-on leadership role, where you will balance team management responsibilities with active participation in customer interactions. Approximately 65% of your time will be spent handling customer calls, ensuring service excellence and supporting operational demand, while 35% will focus on team leadership, including coaching, performance management, and driving continuous improvement. You will oversee daily team performance, ensuring that quality, compliance, and service standards are consistently met. Leading by example, you will motivate and develop your team, fostering a positive, high-performing environment. This is an office-based position located in our Clonakilty office. Salary: €32,166 per annum Hours: 37 hours per week Job title: Team Leader - Customer Service - Clonakilty Job...

🌟 Join Capita Ireland as a Customer Service Advisor – Full-Time🌟 📍 Location: Clonakilty, West Cork Business and Technology Park, P85 YH98 🕒 Hours: Monday to Friday, between 8am and 6pm - (2 - 3 days in office) 📅 Start Date: Immediate Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our welcoming team in Clonakilty. What You’ll Do: Be the friendly voice supporting our clients’ customers with general enquiries Provide proactive, professional service that leaves a lasting positive impression Collaborate with a small, dedicated team in a supportive office environment What We Offer: Full-time (40 hours/week) A warm, inclusive team culture Convenient office location in scenic West Cork Opportunity to start as soon as possible Job title: Administrative Customer Service Advisor Job Description: What’s in it for you?  You’ll have the opportunity to join a...