We are Future, a global multi-platform media company with big ambitions and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. We're the name behind award-winning brands in specialist sectors like technology, gaming & entertainment, music, creative & photography, field sports, knowledge and home interest. Specialists in our field and passionate about what we do, every year we attract millions of consumers to our websites, magazines, events and social spaces. We dedicate ourselves to delivering an exceptional customer-focused service, developing life-long, valuable relationships with our customers, so we can inspire, inform, and entertain them. • We offer multiple communication channels giving customers the opportunity to speak to our committed, knowledgeable and passionate customer care team - whenever and wherever they like. • We ask for, and use feedback -...

The Future Circulation team is a dynamic team responsible for the magazine and bookazine circulations for all of the Future brands. We manage over 70 regular magazine titles and over 100 different bookazines, and hold the position of being the second-largest magazine publisher in the UK. Our bookazine portfolio covers a huge variety of sectors on the newsstand. Existing magazine content from our market leading brands is often repurposed and republished into a higher priced bookazine format. In addition to this, brand new bookazines are created following market trends, for example cooking trends such as airfryer, music stars such as Taylor Swift & Chappell Roan, health and diet hot topics such as anti-inflammatory, menopause and Mediterranean eating to name a few. The purpose of the Future Circulation team is to make each magazine and bookazine title's circulation as profitable and efficient as possible. We aim to reduce wasted copy, out sell competitor titles and gain market...

The International and Bookazine team at Marketforce is a dynamic, market leading team representing a diverse portfolio of Magazines worldwide, developing innovative, sustainable and profitable newsstand sales. We work closely with partners across the globe to drive measurable international growth, strengthen category performance, and deliver market leadership in diverse territories. The International team continues to outperform revenue targets and the global magazine market, a result of the passion, commitment and ambition of the team. What you'll be doing You will manage the global sales of some of the world's best magazine brands. The International Department at Marketforce is looking for a data-literate and dynamic individual to work within the award-winning international distribution team as an International Trade Marketing Associate. Reporting to the Group International Business Development Manager you will manage the international sales and distribution for some of...

Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Service Manager you'll ensure incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you'll speak to customers over the phone and email, managing and solving general queries and complaints for our customers. You'll investigate and help determine the cause of issues, resolving and recording all queries and complaints. Experience that will put you ahead of the curve Great interpersonal skills - you'll be able to demonstrate experience of handling customer...

Temporary Receptionist role Working days: 17th, 19th, 26 th March Shift times: 09:00-17:00 Pay rate: 12.60 an hour Location: Cardiff CF10 What You'll Do: As our Receptionist, you will be the first point of contact for clients and visitors. Your role will be essential in creating a welcoming atmosphere and ensuring smooth day-to-day operations. Here's what you can expect: Greet and assist visitors with a warm and friendly demeanor Manage incoming calls and direct them to the appropriate departments Maintain a tidy reception area that reflects our professional image Handle incoming and outgoing mail and packages Support administrative tasks and provide assistance to team members as needed Coordinate meeting room bookings and assist with any guest requirements What We're Looking For: We want someone who is not just skilled but also has a positive attitude! Here's what you should bring to the table: Excellent communication skills, both verbal and written A...