An outstanding opportunity exists for an HR Manager to join our senior management team within Randolph Hill to manage and lead the HR function group wide. The Randolph Hill Group operates nursing homes offering long and short-term care to those with particular medical needs, especially frail olderpeople. The company is committed to providing high quality care in safe and homely environments, and to supporting the development of skilled, compassionate staff teams. Each home s philosophy is to provide competent, empathetic individual care.We are focussed on future development and ongoing improvement therefore each home operates on a professional business basis, maintaining budgeted profit margins. Our company is small enough to make decisions to fit the circumstances and local needs, and large enough to provide extensive training, achieving high standards of care and professionalism. We have a proven track record of internal career progression, a close-knit fabric of support and a...

As an Onboarding Adviser, you ll take ownership of customer account information and help ensure customers are onboarded and offboarded accurately, efficiently and within agreed timescales. You ll manage a varied workload across activities such as transfers, changes of occupancy, new connections, supply disputes and customer enquiries, working closely with customers, wholesalers and colleagues to maintain accurate records and deliver a high-quality service. You ll also identify opportunities to improve our processes and add value for customers, while ensuring all activity meets operational, regulatory and data protection requirements. About you You ll be customer-focused, organised and comfortable managing detailed information in a busy environment. You ll communicate clearly, build positive working relationships and take a proactive approach to resolving queries and meeting deadlines. Previous experience of working in a customer service environment A strong...