Quality Customer Care Manager BMW Bradford As a Quality Customer Care Manager, you'll be the go-to person for customer care, supporting customers across both sales and aftersales, and making things right when challenges arise. This is a role with plenty of autonomy, so we re looking for someone who s confident making decisions, comfortable handling sensitive situations, and passionate about delivering excellent service. Your day-to-day will include: Supporting customers with queries, concerns, and complaints in a professional and empathetic way. Taking ownership of customer issues from start to finish, and keeping customers updated throughout. Spotting trends in customer feedback and sharing ideas on how we can improve. Working with teams across the group to deliver consistent and high-quality customer experience. Monitoring customer communications to ensure a high standard of service. Supporting continuous improvement across customer and colleague journeys....

A great new opportunity has arisen in Pontefract, West Yorkshire with a specialist provider of Health and Social Care and support for Adults with Learning Disabilities and Autism. Domus are looking for a Registered Manager to lead a Residential service supporting Adults with Autism and Complex Mental Health. Ideally, we are looking for an established CQC Registered Manager with experience managing a Learning Disability service. We are welcoming applications from experienced Service/Deputy Managers looking for a step up! This is a great opportunity to work with a highly reputable National Provider who deliver a high quality of care and support to vulnerable adults across the country. If you want to work with a provider offering strong progression pathways, a supportive culture, and development opportunities, this could be the role for you! Key Responsibilities of a Registered Manager : Lead and direct the teams in person centered planning and support,...

Recruitment Manager - Primary Education (High-Performing Desk Leadership) Location: Leeds Salary: Competitive + uncapped commission + team bonus - OTE 80,000 Job Type: Full-time, Permanent Step Into a Leadership Role Without Leaving the Desk Behind We are looking for an experienced and motivated Recruitment Manager - Primary Education to lead a successful desk while supporting the performance and development of a small, growing team. The current manager/director will be stepping away to go on maternity. This is the perfect opportunity for a senior consultant or team leader ready to step up into management, or an existing manager who enjoys staying hands-on with billing while shaping team success. The Role This is a hands-on management position , combining personal billing with team leadership. You will play a key role in driving performance across primary school recruitment while maintaining your own already high-performing desk. Key responsibilities...

Job Title: Customer Service Manager Location: Leeds, LS16 (Horsforth) Salary: 35,000- 40,000 (DOE) Role Overview Lead and manage customer service and order processing functions to ensure a high-quality customer experience, accurate order handling and efficient day-to-day operations. The role focuses on team leadership, performance management and continuous improvement across service and operational processes. Key Responsibilities Lead and develop customer service and order processing teams (including offshore) Ensure high service standards, timely responses and effective issue resolution Oversee accurate and efficient order and quote processing Manage KPIs, team performance and continuous improvement initiatives Act as escalation point across customer service, sales and operations Drive process efficiency, communication and cross-team alignment Key Requirements Experience managing customer service or operational teams Strong leadership, communication...

Business Improvement Administrator Part-Time 30 hours per week 4 days Salary £26,000 pro rata 3 days in the office 1 day WFH after probation 5% Pension 23 Days Holiday (pro rata) We are looking for a detail-focused and proactive Business Improvement Administrator to join a Business Improvement team for a growing business in Halifax. This is an excellent opportunity for someone who enjoys analysing information, improving processes and working collaboratively across departments. You will play a key role in supporting quality assurance activity and driving continuous improvement across the organisation. The Role Working closely with the Business Improvement Manager, you will conduct quality audits, analyse findings and support teams to implement meaningful improvements. Your work will directly contribute to raising service standards, improving operational efficiency and strengthening overall performance. Key Responsibilities Quality Assurance & Reporting Conduct...

The Continuous Improvement Analyst will deliver innovative solutions for the business by surfacing underlying opportunities, highlighting factual data & information, and narrating ‘the story’ around those opportunities. Working day-to-day you will support the design and delivery of projects and initiatives to enable service improvement. The role includes providing analysis, identification, solution design and support the delivery of tangible projects and driving improvement initiatives Job title: Continuous Improvement Analyst Job Description: In addition, you will provide ongoing review of Operations performance and process adherence to help drive the continuous improvement and Customer Experience. The Insight Analyst will work closely with other members of shared services (Continuous Improvement, Operational Governance) operations, Quality Client Partners and client teams to ensure that the initiatives drive the app ropriate results. The role supports our...

Diagnostic Technician SEAT / CUPRA Leeds Salary: £39,900 OTE As a Diagnostic Technician, you'll be working on delivering high quality servicing, diagnostics, and repair work to exacting standards. You ll play a key role in making sure every vehicle leaves the workshop performing at its best. Your day-to-day will include: Carry out accurate repairs, servicing, and diagnostics on motor vehicles to manufacturer standards, completing all required documentation. Ensure all work is delivered to the highest quality, within agreed timescales, and in line with brand and industry guidelines. Provide clear diagnostic reports and communicate effectively with the Workshop Manager on required repairs. Assess vehicle condition, document additional work as needed, and liaise with other departments to ensure efficient servicing and repairs. What we re looking for in a Diagnostic Technician We re looking for someone who is passionate and committed to delivering exceptional...

Diagnostic Technician / Senior Vehicle Technician BMW Bradford As a Diagnostic Technician / Senior Vehicle Technician, you'll be working on delivering high quality servicing, diagnostics, and repair work to exacting standards. You ll play a key role in making sure every vehicle leaves the workshop performing at its best. Your day-to-day will include: Carry out accurate repairs, servicing, and diagnostics on motor vehicles to manufacturer standards, completing all required documentation. Ensure all work is delivered to the highest quality, within agreed timescales, and in line with brand and industry guidelines. Provide clear diagnostic reports and communicate effectively with the Workshop Manager on required repairs. Assess vehicle condition, document additional work as needed, and liaise with other departments to ensure efficient servicing and repairs. What we re looking for in a Diagnostic Technician / Senior Vehicle Technician We re looking for someone who...

TPS Parts Sales Executive We have an exciting new opportunity for a Parts Sales Executive to join our growing TPS business in Leeds. Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. As a Parts Advisor you will be working with the Sales Manager and team to deliver excellent service to our Customers and achieve the sales objectives of the Centre Parts interpretation & identification is a key element...

National Projects Consultancy Environment Client-Facing Role A well-established construction and property consultancy is looking to appoint an experienced Project Manager with a strong Building Surveying background to support the delivery of projects across the UK. This is an excellent opportunity for someone who enjoys taking ownership of schemes from inception through to completion whilst working closely with end users. The role would suit a commercially astute Project Manager or Senior Building Surveyor who has naturally moved into project-led work and enjoys the client-facing side of consultancy. The Role You'll be responsible for managing multiple projects nationally, acting as the key point of contact for clients whilst liaising with the design team, contractors and stakeholders throughout the full project lifecycle. Projects are, in the whole, residential new build, refurbishment and extension Key responsibilities include: Managing projects from design...

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Client Success Executive to join our growing team. Be part of something big If you are a talented, ambitious, hands on team player with a passion for sales and customer service then keep reading! The Growth Engine is a high energy direct sales function within TU which brings exciting opportunities for the right individuals to really make their mark. This fast paced department is a busy hub of activity which provides fantastic opportunities for its team members and best in class service for our clients. We have created a resilient, driven and highly...

Site Manager Leeds 280/Day We are currently seeking a highly motivated and detail-oriented Freelance Finishing Manager to drive the final stages of a premium residential apartment project in the heart of Leeds. Working closely with the Site Management team, you will be responsible for taking units from the second fix stage right through to final handover, ensuring every apartment meets the highest standards of quality before client walk-throughs. If you have a razor-sharp eye for detail and a proven track record of delivering defect-free residential projects, we want to hear from you. Key Responsibilities Manage and coordinate all finishing trades Conduct rigorous quality control inspections and manage the snagging and de-snagging process. Ensure all works are completed strictly to the project specifications and timelines. Produce detailed progress reports and update the senior management team. Maintain strict adherence to Health & Safety regulations...

We're looking for a Mains Laying Site Manager to join our Yorkshire Water team based in Leeds Location: Leeds Hours: 45 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an excellent opportunity to help deliver essential water mains projects across Yorkshire. As Site Manager, you'll play a pivotal role in coordinating daily operations, ensuring works are completed safely, efficiently and to the highest quality standards. You'll be the key point of contact on site, building strong relationships with clients, colleagues and local communities whilst maintaining full compliance with Yorkshire Water specifications and regulatory requirements. What will you be responsible for? As a Site Manager you'll be working within the Yorkshire Water team, supporting them in delivering sustainable water infrastructure projects. Your day...

We are looking for experienced and ambitious PSV Mechanic to join Arriva, based at our Castleford and Selby Depot. An excellent and rewarding job opportunity has arisen for an experienced and ambitious individual to join our Castleford and Selby garage as a Skilled PCV Engineer/Mechanic reporting directly to the Engineering Manager, whilst maintaining the fleet of PCV vehicles. What Arriva can offer you as a PSV Mechanic: 20 Days holiday per year. Competitive benefits scheme. Contributory pension scheme. Great prospects for a rewarding career with progression and promotion opportunities. Free Bus pass for you and your family. Fantastic career progression. Free bus travel for you and a nominated member of your family. If you don't have a PCV licence, we teach you to drive a bus! Arriva Village - Retail discounts and offers worth up to £1,200 per year. Arriva Wellbeing Service (Mental Health Support & Wellbeing Support. Arriva Workplace Pension....

We are looking for experienced and ambitious PSV Mechanic to join Arriva, based at our Castleford and Selby d epots. An excellent and rewarding job opportunity has arisen for an experienced and ambitious individual to join our Castleford and Selby garages as a Skilled PCV Engineer/Mechanic reporting directly to the Engineering Manager, whilst maintaining the fleet of PCV vehicles. What Arriva can offer you as a PSV Mechanic: 20 Days holiday per year. £ 16.63 per hour basic Competitive benefits scheme. Contributory pension scheme. Great prospects for a rewarding career with progression and promotion opportunities. Free Bus pass for you and your family. Fantastic career progression. Free bus travel for you and a nominated member of your family. If you don't have a PCV licence, we teach you to drive a bus! Arriva Village - Retail discounts and offers worth up to £1,200 per year. Arriva Wellbeing Service (Mental Health Support & Wellbeing Support. Arriva...

Retail Service Manager – Leeds Join the Journey. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, people-focused environment? If so, CrossCountry is looking for enthusiastic Retail Service Managers to join our dynamic team based in Leeds throughout 2026 . What you’ll be doing As a Retail Service Manager , you will be the face of CrossCountry onboard our trains – providing a warm welcome, delivering a high-quality at-seat catering service, and making every journey a positive experience for our customers. From serving refreshments in Standard Class to offering complimentary service in First Class, you will play a key role in ensuring passengers travel in comfort and style. What’s in it for you? Starting salary : £26,888 , rising to £34,061 after successful training (based on a 38-hour week) Permanent, full-time position with great career prospects Comprehensive training and continuous support (Your...

Nursery – Bright Horizons Leeds day Nursery Salary – £40,993 - £50,000 per annum (dependent on qualification/s and experience) Location – Leeds Are you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.” Bright Horizons Leeds Day Nursery and Preschool is an Ofsted-rated  Good   setting located on Kirkstall Road, just minutes from Leeds city centre. Catering for children aged 3 months to 5 years, the nursery offers a warm, inclusive, and enriching environment supported by a passionate and experienced team. With age-specific rooms, a bespoke Bright Beginnings Curriculum, and a strong focus on wellbeing and early education, the nursery provides a nurturing space where children thrive. Outdoor learning is a key feature, with a...

A leading Main Contractor has an exciting opportunity for a Senior Site Manager to lead the delivery of a mid-rise affordable housing apartment scheme in Leeds. Key Responsibilities: Take full responsibility for the day-to-day management of the construction site Lead, motivate, and coordinate site teams including subcontractors and trades Ensure strict adherence to health & safety regulations and company policies Manage programme schedules, ensuring milestones and deadlines are achieved Oversee quality control, inspections, and snagging processes Drive a culture of excellence, accountability, and continuous improvement Experience: Proven experience as the Number 1 Site Manager on residential apartment schemes Excellent leadership, communication, and organisational skills Strong understanding of construction processes, sequencing, and best practice Ability to manage multiple stakeholders and resolve on-site challenges effectively Building Careers UK are...

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Client Success Manager to join our growing team. Be part of something big If you are a talented, ambitious, hands on team player with a passion for sales and customer service then keep reading! The Growth Engine is a high energy direct sales function within TU which brings exciting opportunities for the right individuals to really make their mark. This department is a busy hub of activity which provides fantastic opportunities for its team members and best in class service for our clients. We are looking to add to our resilient, driven and highly...

Permanent: 37.5 hour per week Full time (we welcome flexible working discussions) An opportunity to make a difference At Border to Coast our purpose is to make a difference and we're looking for a keen Portfolio Risk Analyst to join our award-winning team. As a customer-owned and customer-focused organisation, integrity is one of our values, as is our collaborative and sustainable approach. Our focus is to secure the pensions of over a million people who have provided valuable service to their communities and society. We're the largest UK asset manager outside London or Edinburgh, and we provide innovative investments that deliver sustainable returns over the long term. The role - what you'll be doing Join us as a Portfolio Risk Analyst and you'll become part of a growing team responsible for maintaining and developing portfolio risk analytics and measures across all investment sub-funds and portfolios, in line with our investment processes, procedures, and relevant...