What you'll be doing The Head of CRM will develop and execute the overall customer relationship strategy to maximise retention, loyalty, and customer lifetime value (CLV) and report into the VP of Marketing This senior leader will oversee the implementation and management of CRM systems, analyse customer data to identify trends, and lead cross-functional efforts to personalize marketing, sales, and customer service interactions, constantly optimising results Key Responsibilities CRM Strategy: Promote long-term growth through integrated customer engagement, segmentation, and retention strategies. System Ownership: Manage CRM tech stack ( Salesforce ) Data Insights: Analyse customer behaviour to guide personalization and inform marketing decisions. Campaign Delivery: Lead automated, multi-channel journeys (Email, SMS, Push) with targeted segmentation. Leadership: Hire and develop a data-driven CRM team focused on a customer-centric culture. Collaboration: Align...

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to...

We are the largest sexual violence support provider in Wales, with 30 years experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse. As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year. Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma. PURPOSE OF THE POST The Clinical Lead plays a pivotal role in ensuring the delivery of high-quality, ethical, and effective therapeutic services for individuals affected by sexual violence. This post provides clinical leadership and strategic oversight to the counselling and therapeutic team, ensuring that all...

Ready to find the right role for you? Salary: Competitive salary (including Time off in Lieu, Bonus and Overseas Allowance) Grade: 4.3 Hours: 40 hours per week Location: You will be based at Nantgarw, Cardiff with UK and overseas travel This involves being away from home for a period of 4-6 weeks depending on the project and for 4 - 6 months per year. When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Hazardous Waste Project Leader you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers...

JOB-(phone number removed)-db(phone number removed) Job Title: Locum Social Worker - Learning Disabilities Team Specialism: Learning Disabilities Location: Cardiff, UK Salary: £35.00 hourly Type: Ongoing (Full-time or Part-time) This is your chance to dive into an exciting and fulfilling role as a Locum Social Worker within the Learning Disabilities Team. Based in the vibrant city of Cardiff, you will play an instrumental role in supporting adults with learning disabilities, guiding them towards greater independence, wellbeing, and social inclusion. As a pivotal member of the team, you will focus on assessment, care planning, and safeguarding, in line with the Social Services and Well-being (Wales) Act 2014 and local authority standards. Perks and benefits: Full Time/Part Time: Enjoy the flexibility to choose a work schedule that fits your lifestyle. Competitive hourly rate: Earn £35.00 per hour, reflecting your expertise and dedication. Networking...

Salary: 39,835.85 per annum plus Veolia benefits 5.00 Daily meal allowance Single person allowance - Earn an extra 39.98 daily when you complete over 110 bins Hours: 48 hours per week, 4 am starts finishing around 14.30 pm, Monday to Friday Occasional Saturdays working may be required based on business needs Location: Cardiff, CF37 5YL When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 22 days of annual leave Refer a driver to...

What you'll be doing You will report into the SEO Manager and help deliver a commercially focused SEO strategy across Go.Compare . You will span technical SEO, content, digital PR, and data analysis, with a emphasis on adapting to the evolving search landscape, including AI-driven search experiences and changing user behaviours. Working within a experienced team, you'll contribute to both execution and strategic direction. You'll gain exposure to large-scale SEO challenges across a multiple product verticals, while helping shape how SEO contributes to traffic, revenue, and brand authority. This is a hands-on role with increasing ownership, offering opportunities to test ideas, influence roadmap prioritisation, and contribute to innovation in how we approach search. Experience that will put you ahead of the curve A interest in SEO and Marketing, and its role in driving commercial performance An understanding of how search is evolving, including AI-driven search experiences...

Job Title: Assistant Pensions Administrator Location: Cardiff with Hybrid working Salary: £26,250 per annum Job Type: Permanent, Full Time About the role: We are looking for an Assistant Pensions Administrator to join our team and provide a high-quality service to pension scheme members. This role is ideal for someone who enjoys customer contact, is highly organised and thrives in a busy, deadline-driven environment. You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels. Key responsibilities include: Responding to member queries via telephone, email, and written correspondence Delivering clear, professional, and empathetic customer service Managing a busy and varied workload, prioritising tasks effectively Meeting internal and external deadlines consistently Maintaining accurate records using a CRM system Liaising with colleagues to resolve...

Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Service Manager you'll ensure incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you'll speak to customers over the phone and email, managing and solving general queries and complaints for our customers. You'll investigate and help determine the cause of issues, resolving and recording all queries and complaints. Experience that will put you ahead of the curve Great interpersonal skills - you'll be able to demonstrate experience of handling customer...

Ready to find the right role for you? Grade: 4.3 Hours: 40 hours per week Location: You will be based at Nantgarw, Cardiff with UK and overseas travel This involves being away from home for a period of 4-6 weeks depending on the project and for 4 - 6 months per year. When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Field Chemist you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean...

Recruitment Consultant - Cardiff Office-based up to 29k DOE + uncapped commission Car and driving licence required. Social care needs people who show up with purpose. If you are looking for a Recruitment Consultant role in Cardiff where your work genuinely matters - this is it. You don't need recruitment experience to join us. If you have a strong track record in sales, are driven by targets and building relationships, and want a role where your impact truly counts, we'll support you to become a successful consultant in the social care sector. Every time you fill a shift with the right support worker or care professional, someone gets the care they need. That is the difference you make every day. You'll run your own desk within Brook Street, one of the UK's most established recruitment agencies specialising in Social Care. You'll build trusted partnerships with local services, grow your own portfolio of clients, and take real ownership of your success....

What you'll be doing We are looking for an analytical SEO Manager to guide the organic growth strategy for our insruance product vertical at Go.Compare. As the primary authority for SEO within your category, you will define a long-term vision that ensures our digital properties are technically, content-rich, and high-authority. Working within a high-performing team, you will lead the charge in driving high-quality traffic and conversions. You will have direct line management of an SEO Executive, requiring a leader who can balance high-level strategy with hands-on mentorship and cross-collaboration. You'll also be responsible and oversee the following Roadmap development: Build a comprehensive SEO strategy aligned with high-level our Goals, revenue targets, and conversion goals. Competitive intelligence: Conduct deep-dive market analysis to identify content gaps, new opportunities, and defensive strategies vs industry competitors. Resource management: Allocate...