Salary: £25,947.47 per annum We are recruiting to our Revenues & Benefits Service! We are looking for someone who can bring transferable skills and experience to our team. This role is Full Time, 37 hours a week. As a Case Management Officer within our Benefits Team, you will play a key role in ensuring the prompt and efficient processing of new claims, change in circumstances and Crisis and Resilience Fund Housing Payments for our customers, on behalf of our client councils. Typical duties include: Interpreting and applying legislation, guidance and local policies to customers claims. Updating of computerised computer records. Communicating with customers using a range of accessible communication methods (e.g. phone, email, written correspondence) to provide advice, explanations, and clarification on decisions and actions. Providing tailored support where customers may be experiencing financial difficulty or vulnerability, including helping them...

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden...