We are looking for a highly organized Temporary Planner to join our busy repairs team. In this role, you aren't just booking appointments; you are the vital link between our residents and our tradespeople. You'll be responsible for ensuring our tenants receive high-quality service by getting the right engineer to the right job at the right time. Key Responsibilities Scheduling: Manage and optimize the daily diaries for a team of multi-trade operatives (Plumbers, Electricians, Carpenters). Customer Excellence: Act as the first point of contact for residents, handling repair requests with empathy and efficiency. Workforce Coordination: Track job progress in real-time, re-routing operatives to handle emergencies or overrunning jobs. Admin & Data: Ensure the internal CRM/housing management system is updated accurately to maintain a clear audit trail. Problem Solving: Tackle "no-access" issues or parts delays on the fly to minimize downtime. What...