Customer Service Team Leader An exciting opportunity for a customer-focused team leader with experience in customer service, operations management, KPI reporting and staff development. You will support the delivery of energy advice services across North East Scotland. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Team Leader, Service Delivery Team Leader, Advice Centre Supervisor, Contact Centre Team Leader, Customer Operations Team Leader, Call Centre Team Leader, Advice Centre Team Leader   SALARY: £30,750 per annum + Generous Benefits (see below) LOCATION: Hybrid Working from Home and the Office - Applicants should reside in the North-East and be prepared to work from Aberdeen or Dundee when requested for office-based workdays or in-person meetings JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, working 5 days out of 7, with core hours from Monday to...

Junior Cyber Security Consultant / Analyst An exciting opportunity for a Junior Cyber Security Consultant / Analyst to join a growing technology consultancy delivering cyber security, Microsoft 365 security, Azure cloud and IT support solutions. Ideal for candidates passionate about cyber security compliance, cloud computing and client advisory services. If you’ve also worked in the following roles, we’d also like to hear from you: Cyber Security Consultant, IT Security Analyst, Information Security Analyst, Cyber Security Advisor, Microsoft Security Analyst, Cyber Security Analyst, Information Security Consultant   Recent Graduates and Experience Candidates Considered If you’re a smart, driven, problem-solver, with a passion for technology, a hunger for continuous learning, and a desire to add value to clients, you could be exactly who the organisation is looking for.   SALARY: £30,000 - £35,000 per annum...

Research & Data Insight Analyst An exciting opportunity for a Research & Data Insight Analyst with experience in data analysis, qualitative and quantitative research, market research and stakeholder engagement to support evidence-based decision making within a student-focused organisation. If you’ve also worked in the following roles, we’d also like to hear from you: Data & Insight Analyst, Research Analyst, Researcher, Customer Insight Analyst, Student Insight Analyst, Business Intelligence Analyst, Insight Officer, Market Research Executive, Business Analyst, Reporting Analyst, Data Analysis Officer, Data Analyst   SALARY: £33,093 to £37,682 per annum + Benefits LOCATION: Hybrid working 3 days per week from the office in Coventry, West Midlands (CV4), and 2 days per week from home (subject to change) JOB TYPE: Full-Time, 2 Year Fixed Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday...

IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst   SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday   ** Career Progression Opportunities **   JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd...

Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent   SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Sunday. Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided)   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Customer Support Agent to join a supportive and...

2nd Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development within a managed services setting. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer.   SALARY: Starting from £32,000 per annum + up to £8,000 Bonus + Benefits (see below) LOCATION: Hybrid working 3 days from either the office in London (E1) or client sites, and 2 days from home JOB TYPE: Full-Time, Permanent...