Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Senior Service Desk Analyst provides senior technical and operational capability within the Service Desk Operations function, supporting customers across a range of Managed Services environments. The role is responsible for taking full ownership of assigned Incidents and Requests, including more complex or sensitive issues, ensuring they are investigated, progressed, resolved or escalated appropriately. The Senior Service Desk Analyst is expected to bring strong technical knowledge, sound judgement and a consistent focus on...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Service Desk Analyst provides high-quality technical support to customers across Sword’s Managed Services environments. The role is responsible for taking ownership of assigned Incidents and Requests, investigating issues, resolving them where possible and ensuring they are escalated appropriately when they cannot be resolved within the Service Desk. The role combines technical support with strong service discipline and customer awareness. Service Desk Analysts are expected to take pride in the quality of their work,...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives. About the Role: The Cyber Security Analyst is responsible for cyber assurance over the IS environment and ensuring that information assets and associated technologies, applications, systems, infrastructure, and processes are adequately protected The Cyber Security Analyst is responsible for identifying, evaluating, and reporting cybersecurity risk to information assets and reporting associated risks The Cyber Security Analyst , working together with the Operational Security team, understands and...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: As an Information Management Analyst (Information Governance), you will support our customer in embedding and assuring effective Information Management practices. This role focuses on governance, standardisation, and adoption to ensure information is structured, trusted, and fit for purpose across its lifecycle. You will work closely with project and operations teams, functional leads, and system owners to drive consistent ways of working across our enterprise information management systems. As the...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. Sword is looking for a Senior Cloud Platform Engineer to take operational ownership of public cloud and hybrid cloud services across our managed customer environments. This is a hands-on senior engineering role for someone who understands what it takes to run production cloud services. You’ll work across cloud platforms, hybrid connectivity, identity, governance, security, automation, monitoring, backup and recovery. Your focus will be service health, resilience and continual improvement, rather than completing isolated...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. Sword is looking for an experienced Senior Systems Engineer to join our Managed Services team. You’ll support and improve customer systems across on-premise and datacentre environments. This is an operational engineering role for someone who takes ownership, works methodically and wants to prevent problems rather than spend every day reacting to tickets. You’ll work across server, virtualisation, storage, backup, identity and supporting platform services. Observability, automation and sound operational practice will be central...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help them achieve their goals. About the role: As a SharePoint & Information Management Analyst, you will work as part of our customer’s wider Information Management team, providing hands-on support across Microsoft 365 collaboration platforms, with a particular focus on SharePoint Online and Microsoft Teams. You will support the administration and day-to-day management of SharePoint sites, Teams, channels, permissions and external collaboration, helping ensure users can access and manage information effectively and securely. Alongside the technical...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.  About the role: As the Senior OT Infrastructure & Cyber Security Engineer, you will play a key role in the design, build, configuration and deployment of secure infrastructure supporting complex OT and industrial environments. This is a hands-on engineering role combining infrastructure, systems and cyber security expertise. You will work across Windows and Linux environments, physical and virtual infrastructure and industrial technology, supporting systems from initial design and build through integration, testing,...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.  About the role: As the OT Network Engineer / Consultant, you will play a key role in the design, implementation and delivery of secure and resilient network infrastructure across complex OT and industrial environments. You will work across industrial networking, network security and segmentation, supporting solutions from initial design and configuration through integration, testing, commissioning and deployment. This will include working with firewalls, switches, routers, industrial DMZs and secure connectivity across IT, OT...

At Sword, we help power, secure and transform the organisations that keep the UK running. Supporting customers across Critical National Infrastructure, energy, public sector and enterprise markets, we combine deep industry expertise with leading technology services spanning managed services, cyber security, cloud, data, AI and digital transformation. Join Sword and you'll be part of a team solving complex challenges, delivering real-world impact and working alongside talented colleagues who care deeply about quality, collaboration and customer success. About the Role: As the Technical Business Analyst – UAT, you will play a key role within a major transformation programme in the UK energy sector, connecting business needs with technology delivery and ensuring change delivers the right outcomes. Working across business, technology and delivery teams, you will lead requirements and analysis activities, bring clarity to complex business needs and translate these into...

At Sword, we help power, secure and transform the organisations that keep the UK running. Supporting customers across Critical National Infrastructure, energy, public sector and enterprise markets, we combine deep industry expertise with leading technology services spanning managed services, cyber security, cloud, data, AI and digital transformation. Join Sword and you'll be part of a team solving complex challenges, delivering real-world impact and working alongside talented colleagues who care deeply about quality, collaboration and customer success. About the Role: As an Operational Technology Practice Lead, you will play a pivotal role in shaping the technical direction, capability and growth of our OT Security practice. Combining leadership, consultancy, technical governance and commercial awareness, you will lead the successful delivery of complex and high-risk projects while supporting business growth through pre-sales engagement and strategic customer consultancy....