Volunteering Matters Who we are At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. Creating stronger communities through the power of volunteering Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. Since 1962, we ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that...

About the role As a Complaints Case Manager (known internally as Customer Resolution Case Owner), you'll handle complex customer complaints end-to-end, ensuring fair, timely and high-quality outcomes across multiple channels, including senior escalations (e.g. CEO office, regulators, MPs). Key responsibilities: Own complaints from initial contact through to resolution Conduct thorough investigations and root cause analysis Decide appropriate outcomes and redress in line with policy Manage your caseload effectively to reduce backlogs and aged cases Collaborate with internal teams and stakeholders to gather insights and challenge constructively Identify trends and share insights to drive continuous improvement Ensure compliance with regulatory requirements, policies and SLAs Maintain accurate records and clear audit trails Support team development through peer reviews or deputising where needed About you You're an experienced complaints professional who can...

Fund Oversight Specialist 12 Month Contract (Initial) Edinburgh Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Fund Oversight Specialist to join their Trustee & Depositary team for an initial 12-month contract. However, there may be scope for extension. Overview of the Role: To assist management conducting a wide range of Unit Trust and OEIC administrative activities in accordance with the appropriate regulations and the client service level agreement. A high degree of accuracy is...

A leading Scottish professional services firm is searching for an Accounts & Business Advisory Manager who's equal parts strategist, problem-solver, mentor, and trusted advisor. If you thrive on variety, love building relationships, and want a role where your ideas genuinely shape the future, keep reading. The Opportunity This is not your standard compliance-only role. You'll be at the centre of a modern, dynamic advisory team that supports ambitious clients across sectors like healthcare, food & drink, agriculture, construction, and not-for-profit. One day, you might be guiding a growing business through forecasting and financial strategy. The next, you're empowering your team, refining processes, or helping pitch for new work. The variety is real and so is the impact. What You'll Lead Client Excellence Own and manage a diverse client portfolio Deliver work you're proud to put your name on Become the go-to advisor clients trust Team Leadership...

Senior Pensions Project Analyst We are seeking a Senior pensions project administrator/analyst to work in our specialist Administration Project Team. You will be responsible for the delivery and technical aspects of administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP Equalisation projects; benefit analysis and rectification work; Pensions Dashboard projects; Scheme transitions; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases; data work; CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget....

Titan Wealth is a fast-growing wealth management business, both in the UK and internationally. It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions. We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term. About the role Our team in Edinburgh and Inverurie is growing! Are you a level 4 qualified Paraplanner looking for the opportunity of a new challenge? You'll play a key role in delivering an outstanding client experience by providing high-quality technical and report-writing support to our advisers. Working closely with our Paraplanning team, you'll produce clear, tailored suitability reports that reflect individual...

Metering and Billing Adviser Are you someone who loves to think beyond the obvious and solve problems in smart, creative ways? We're looking for enthusiastic team players who can use their initiative, tackle challenges head-on, and deliver brilliant outcomes for our customers. Join our Billing team, where you'll help manage the full billing cycle - from resolving suspended accounts to ensuring accurate, timely bills every time. You'll keep clear records, follow our processes, and provide excellent customer service with every interaction. If you've got strong attention to detail, confidence using multiple systems, and experience supporting customers, you'll fit right in. You'll also be comfortable speaking with customers to keep them updated and drive their queries through to resolution. What's in it for you Starting salary £25,887, rising to £26,500 after training Hybrid working (3 days office, 2 days home) Monday - Friday, 9-5; no evenings or weekends 10% bonus,...

The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It's an inspiring time to join the team! Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. This is a fantastic opportunity...

We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based...

Are you an experienced accountant ready to take on a key role in a fast-growing organisation? THE ORGANISATION The business is expanding their finance team to support their growth, focusing on establishing scalable processes, ensuring compliance, and delivering accurate financial reporting. The organisation values practical expertise and the ability to work independently in a dynamic environment. Growing team that values initiative and operational excellence Looking for a professional with a broad skills set covering month-end, reporting, and controls Emphasises learning, process improvements, and scalable finance systems THE ROLE This Interim Senior Accountant position is central to managing core accounting functions for multiple entities including global operations. The role involves leading month-end processes, ensuring statutory compliance, and driving financial accuracy and controls. You will work closely with senior management, support statutory audits,...