Visitor Operations Manager (Grade 7) Location: Bloomsbury, London Contract: Full-time (36.5 hours per week, Tuesday Saturday) Duration: Fixed-term (9 months) Working Pattern: On-site only About the Role The Visitor Operations Manager will lead the delivery of a high-quality visitor experience across three museum sites. You will manage front-of-house operations, supervise visitor services staff and volunteers, and act as Duty Manager during public opening hours. This is a hands-on leadership role combining operational management, team leadership, and visitor experience oversight in a busy cultural environment. Key Responsibilities Deliver a consistently high-quality visitor experience across all museum sites Manage day-to-day front-of-house operations and resolve operational issues Act as Duty Manager across all public opening hours Maintain and implement standard operating procedures Line manage Visitor Services Assistants and volunteers Conduct...

Marks Consulting Partners are currently looking for an Income Manager to work with one of our Housing Association clients in London. What the Job Will Be Doing Leading the income management and arrears recovery service across general needs, supported and temporary accommodation stock Maximising rental income collection and reducing current and former tenant arrears Developing and implementing effective arrears prevention and recovery strategies Managing complex arrears cases and overseeing legal action where appropriate Supporting tenancy sustainment through proactive resident engagement and financial inclusion support Working collaboratively with residents to agree realistic repayment arrangements Managing, motivating and developing Income Officers and wider income teams to achieve high performance standards Monitoring KPIs, service standards and performance targets to drive service improvement Producing performance reports and analysing data to identify...