Search Consultancy Ltd
Manchester, UK
Contact Centre Sales & Service Manager Location: Worsley, Manchester Salary: 40,000- 50,000 depending on experience Bonus: Up to 25% performance-related Hours: Full-time, permanent Office-based An exciting opportunity to make your mark We're working with an established and growing consumer-focused business that is entering an exciting period of growth, development and transformation. As part of this next chapter, they are looking to appoint an experienced Contact Centre Sales & Service Manager to take ownership of their customer contact operation and play a key role in shaping its future. This is a fantastic opportunity for an ambitious contact centre leader who enjoys being hands-on, commercially focused and close to the operation. You'll have the opportunity to develop people, improve performance, introduce new ways of working and make a tangible impact on both customer experience and revenue. The Role Leading a team of approximately 14 Contact Centre Advisors,...
