Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Business Change Lead Location: Warwick / Hybrid - two days on site Monday & Thursday Duration: 6 months with scope to extend Overview At the heart of the UK's critical national infrastructure within the utilities sector, the organisation delivers essential services that power homes, businesses, and the wider economy. As the network evolves to meet future demands, cyber security is vital to ensuring resilience, safety, and reliability. Within the Cyber Security Programme, the Senior Business Change Lead shapes, leads, and delivers business...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Business Change Lead Location: Warwick / Hybrid - two days on site Monday & Thursday Duration: 6 months with scope to extend Overview At the heart of the UK's critical national infrastructure within the utilities sector, the organisation delivers essential services that power homes, businesses, and the wider economy. As the network evolves to meet future demands, cyber security is vital to ensuring resilience, safety, and reliability. Within the Cyber Security Programme, the Senior Business Change Lead shapes, leads, and delivers...

Job Title: Customer Experience Manager Salary: 55,000 - 65,000 per annum depending on experience Contract: Full-Time Location: Warwick, UK, hybrid 1-2 days in office About the Role: Nicholas Associates has an excellent opportunity for a Customer Success Manager to join an innovative & award-winning tech client. We're looking for a strategic and customer-focused leader to join our client's management team. This new role will take ownership of the full customer journey - from onboarding and support, to training and long-term success - helping to improve how customers learn, adapt, and get real value from our client's product. You'll lead the Customer Service Manager and Product Training Manager, supporting both pre and post-sale experiences. Your goal is to build scalable processes, develop the customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands-on leadership role with influence...

Working Foreman - Coleshill, Birmingham, B37 6UD A chance to work on the largest Infrastructure project in the UK, spanning over the next 5-7 years (HS2) PAYE basis Pay rate: £26.17 per hour Paid Holidays: 30 days per year (including bank holidays) Overtime: Monday Friday - Time and a third after 10 hours Nights Time and a third Sat & Sunday and night all hours Time and a half Candidates must have: - CSCS Black or CSCS Gold - SMSTS - Experience in civils infrastructure work, ideally with earthworks such as - Driving licence (preffered) An Earthworks Foreman you will oversees construction projects involving earth-moving operations, ensuring safety, quality, and efficiency throughout the project lifecycle. Overseeing reshaping and stabilizing the land itself, any fill in operations, slope stabilization and compaction of soil. Key Responsibilities but not limited to: Supervision of Crews : The foreman is responsible for managing and supervising...

Reporting & Assurance PMO Manager 6 Months - Contract Warwick / Wokingham (2 days a week on site) CANDIDATES MUST BE SC CLEARED TO APPLY Are you a dynamic leader with a passion for steering high-impact projects to success? Our client, a prominent organization in the utilities sector, is seeking an experienced Reporting & Assurance PMO Manager to guide their project management office with confidence and clarity. This senior role is pivotal in driving programme delivery during a critical phase, and we want someone who thrives in a fast-paced environment. What You'll Do: Lead Reporting Cycles: Manage weekly and fortnightly reporting cycles and create impactful executive Steering Committee packs to keep stakeholders informed and engaged. Maintain Governance Frameworks: Oversee RAID logs, RAG reporting, and essential programme artefacts to ensure structured project oversight. Drive Design Authority Processes: Support or lead Design...

PMO Lead 6 Months - Contract Warwick / Wokingham (2 days a week on site) CANDIDATES MUST BE SC CLEARED TO APPLY Are you a dynamic leader with a passion for steering high-impact projects to success? Our client, a prominent organization in the utilities sector, is seeking an experienced PMO Lead to guide their project management office with confidence and clarity. This senior role is pivotal in driving programme delivery during a critical phase, and we want someone who thrives in a fast-paced environment. What You'll Do: Lead Reporting Cycles: Manage weekly and fortnightly reporting cycles and create impactful executive Steering Committee packs to keep stakeholders informed and engaged. Maintain Governance Frameworks: Oversee RAID logs, RAG reporting, and essential programme artefacts to ensure structured project oversight. Drive Design Authority Processes: Support or lead Design Authority processes, stage gates, and go/no-go decisions to...

Job Title: Project Manager - OpTel Telecoms Networks Refresh Location: Warwick (at least 1 day per week onsite; hybrid working possible) Department: CNI Portfolio / Project Delivery Reporting To: Programme Director / PMO Role Purpose As a Project Manager, you will be responsible for delivering OpTel Telecoms Networks Refresh projects within the CNI Portfolio, ensuring outcomes are achieved to agreed time, cost, and quality standards. You will manage the full project lifecycle-from approval through handover into service-while leading internal and external teams, managing approved suppliers, budgets, and stakeholder expectations. This role will focus on updating telephony systems in substations, migrating from Dell legacy systems, and introducing satellite communications solutions, ensuring network reliability and operational continuity. You will leverage your expertise in telecommunications networks and, ideally, Critical Network Infrastructure (CNI), to ensure...