Location: Horsham Job Type: Permanent Full Time Salary: £30,500 per annum Working hours: Monday to Friday, 8:00 to 17:00 What you'll do: Identify client requirements through telephone, Request Portal, and e-mail communications. Raise and manage to completion PPM and reactive Work Orders in a CAFM System to deliver KPIs. Progress both colleagues and suppliers to ensure that EMCOR UK SLAs are met. Record and respond to Compliments and Complaints. Produce Quotations, chase approvals and arrange for work to be carried out via raising Purchase Orders to subcontractors and arranging for access to Site. Maintain and update the CAFM Work Order Records to ensure complete clarity of job progress, managing Work in Progress and ensure timely closure. Achieve closure of Work Orders to financial deadlines to ensure prompt payment. Take ownership for managing Work Orders from the first telephone call through to client feedback following completed works and manage...

Customer Operations & Invoicing Specialist (Supply Chain) Location: Remote Hours: Full-time, 37.5 hours per week (Mon-Fri, 07:30-16:00) Pay Rate: £15.86 per hour Contract: 3 months Start Date: ASAP About the Role We are looking for a proactive and detail-oriented Customer Operations & Invoicing Specialist to join a fast-paced supply chain and customer service environment. You will support both the Customer Service Administration team and Supply Chain operations, playing a key role in invoice processing, financial accuracy, and project coordination.This is an excellent opportunity for someone with a background in finance, supply chain, or logistics who enjoys working cross-functionally and thrives in a high-accuracy, deadline-driven role. Key Responsibilities Invoice Processing & Financial Support Prepare and verify documentation for client invoicing Raise and manage "To Be Invoiced" (TBI) requests (product, prepayment, freight) Interface with Finance as...

Customer Service Specialist I Location: Horsham (Langhurstwood Rd) - Remote Options Available Position Type: Full-Time, 3-Month Contract (Potential for extension) Hours: 37.5 hours per week Monday to Friday, 07:30 - 16:00 (45-minute lunch break) Pay Rate: 15.86 per hour Start Date: ASAP Positions Available: 2 About the Role We are seeking a highly organized and detail-oriented Customer Service Specialist I to join our Supply Chain Support and Administration team. In this role, you will play a crucial part in bridging the gap between project management, logistics, and finance. Your daily activities will involve reviewing project documentation, initiating client invoices, tracking freight costs, and maintaining vital KPI tracking systems. This is a fantastic opportunity for a professional with a background in supply chain, logistics, or finance to thrive in a high-skill, fast-paced environment. Key Responsibilities Invoicing & Finance Support:...