Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Business Change Lead Location: Warwick / Hybrid - two days on site Monday & Thursday Duration: 6 months with scope to extend Overview At the heart of the UK's critical national infrastructure within the utilities sector, the organisation delivers essential services that power homes, businesses, and the wider economy. As the network evolves to meet future demands, cyber security is vital to ensuring resilience, safety, and reliability. Within the Cyber Security Programme, the Senior Business Change Lead shapes, leads, and delivers...

Customer Service Advisor - Solihull (Site-Based) Permanent: Full Time Salary: 25,992 - 28,624 Our client is looking for a Customer Service Advisor to join their busy and fast paced contact centre based in Solihull. This is a great opportunity for someone with strong customer service experience who enjoys speaking to people and delivering a high quality service. You'll be handling a mix of inbound and outbound enquiries, supporting customers across a range of housing related queries, and aiming to resolve issues at first point of contact. The role: Managing a high volume of calls, emails, and customer enquiries Making outbound calls to gather and update customer information Supporting customers with sensitive situations, including vulnerabilities Updating internal systems accurately and efficiently Delivering excellent service while working to targets What we're looking for: Previous experience in a customer service or call centre environment...

Job title: Contracts Manager Location: Warwick/Hybrid Duration: 12 months initially We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. The role: This role provides the satisfaction of end-to-end ownership and accountability for highly technical, big impact infrastructure projects. You'll be involved in identifying fit-for-purpose contracting strategies, influencing the shaping of the regulatory environment and protecting value for the end consumer through judicious contract management. Responsibilities: Understanding the procurement and regulatory environment in which we operate. That is, we go to the regulator with market tested rates, build our cost submission and protect value for the end consumer by...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Data Engineer Location: Warwick (Hybrid Working) Contract: 6 Months Role Overview Our client is seeking a skilled Senior Data Engineer to lead the design, development, and maintenance of data integration solutions and data warehouse environments. This role will focus on building and optimising ETL/ELT pipelines, supporting data warehousing initiatives, and ensuring the quality, performance, and reliability of large-scale data systems. The successful candidate will collaborate closely with data architects, analysts, and developers to drive data...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an experienced Integration Lead with a passion for digital engineering? Do you thrive in dynamic environments and enjoy collaborating with diverse teams? If so, we have an exciting opportunity for you! Role: Integration Lead Duration: 6 Months (extension options) Location: Warwick (Remote, 1 day a month in office) Rate: 950 per day (umbrella) About the Role: Join our client as a Digital Engineering Configuration Lead and play a pivotal role in establishing and managing configuration management across digital engineering platforms. Your...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you a seasoned Integration Architect ready to make a significant impact in the utilities industry? Our client is on the lookout for a dynamic Digital Integration Lead who is passionate about driving seamless integration of Digital Engineering platforms across the organization. If you thrive in a fast-paced environment and have a knack for ensuring coherent data flows and interoperability, we want to hear from you! Role: Integration Architect Duration: 6 Months (extension options) Location: Warwick (Remote, 1 day a month in office) Rate: 950 per day (umbrella)...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: CDE & Information Management Training Lead Location: Warwick or The Strand Contract Type: 6 months - possibility for extension Job Summary We are looking for an experienced CDE & Information Management Training Lead to develop and deliver the training strategy for digital information management across a major infrastructure programme. This role is critical for the adoption of Common Data Environment (CDE) platforms and ISO 19650-aligned processes. You will lead the creation of role-based training, implement governance standards,...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Design Requirements Lead Location: Warwick 1-2 days on site Contract Type: 6 months - possibility for extension Purpose of the Role The Design Requirements Lead will lead the definition, documentation and management of business benefits, occupant/user requirements and operational needs for the design and construction of a new facility. This role ensures that organisational requirements, scope, operational needs and constraints are clearly defined, owned and controlled throughout the design process. The role acts as the key interface between...

Job Title: Project Manager - OpTel Telecoms Networks Refresh Location: Warwick (at least 1 day per week onsite; hybrid working possible) Department: CNI Portfolio / Project Delivery Reporting To: Programme Director / PMO Role Purpose As a Project Manager, you will be responsible for delivering OpTel Telecoms Networks Refresh projects within the CNI Portfolio, ensuring outcomes are achieved to agreed time, cost, and quality standards. You will manage the full project lifecycle-from approval through handover into service-while leading internal and external teams, managing approved suppliers, budgets, and stakeholder expectations. This role will focus on updating telephony systems in substations, migrating from Dell legacy systems, and introducing satellite communications solutions, ensuring network reliability and operational continuity. You will leverage your expertise in telecommunications networks and, ideally, Critical Network Infrastructure (CNI), to ensure...

Join Our Team as a Payroll Advisor! Are you a detail-oriented payroll professional looking for a new challenge? Do you thrive in a dynamic team environment? If so, we have the perfect opportunity for you! Our client, a leader in the National Gas industry, is seeking a passionate and reliable Payroll Advisor to join their growing team. Pay Rate: 32,936 per annum Duration: Temp - perm Location: Warwick Working Pattern: Hybrid, 50% in the office Mon - Fri Start date: ASAP Your New Role As a Payroll Advisor, you'll play a pivotal role in ensuring accurate and timely payroll processing for approximately 2,200 employees. Your expertise in payroll regulations and processes will be invaluable as you help maintain compliance while delivering exceptional service. Key Responsibilities: Payroll Processing: Collaborate with the team to manage end-to-end payroll processing for two payrolls each month. Systems Management: Identify and address discrepancies in the...

Job Advertisement: Payroll Administrator Are you an experienced Payroll Administrator looking to take your career to the next level? Our client, a leading organization in the payroll industry, is searching for a dedicated Payroll Administrator to join their dynamic payroll team! If you have a passion for accuracy and a knack for numbers, this is the perfect opportunity for you. Pay Rate: 42,813 per annum Duration: Temp - perm Location: Warwick Working Pattern: Hybrid, 50% in the office Mon - Fri Start date: ASAP About the Role: As a Payroll Administrator, you will play a vital role in ensuring timely and accurate payroll activities for approximately 1,800 employees across multiple sites in the UK. You will be the crucial link between Payroll, People Services, Reward, and Finance teams, ensuring seamless operations and compliance with all statutory and contractual legislation. Key Responsibilities: Process two monthly payrolls with precision and...

The HR Advisor delivers professional HR support to managers and employees across the operation. The role involves providing guidance on employee relations matters, ensuring compliance with employment legislation and relevant industry standards, and supporting the consistent application of HR policies and procedures. Working closely with operational managers within a fast-paced warehouse environment, the HR Advisor plays a key role in promoting a positive workplace culture. The position supports the management of absence along with a range of employee relations activities, while also contributing to the recruitment, retention, and development of employees to help ensure the organisation maintains a safe, compliant, and high performing workforce. 3. Key Tasks / Responsibilities: Act as the first point of contact for all HR queries at the dedicated site, along with providing ad hoc support to other sites across the business as required. Support recruitment activities as...

Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your responsibilities will include: Engaging with customers via phone,...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system! We are seeking two passionate and talented Senior Product Owners to be a part of our Connections Product team. This is a fantastic opportunity to be at the forefront of creating a cleaner, more sustainable energy future. Role: Senior Product Owner Duration: 6 Months Location: Warwick (Hybrid 1 Day in Office) Rate: 550 pd (umbrella) Why Join Us? At our organization, we value bright minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in...