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digital service assessor Cardiff
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Donard Recruitment
14 May, 2026
Permanent
Clinical Assessor
Donard Recruitment Cardiff, UK
Clinical Assessor £39,500 + bonus Take control of your time with hybrid working and a Monday to Friday schedule. You ll enjoy a better work-life balance with no shift patterns, allowing you to plan your life around your work. With a professional setting and structured hours, you ll avoid the chaos of ward-based nursing and focus on delivering quality assessments. Plus, you ll get time built into your day for breaks, CPD, and team meetings. Earn more as you progress through the training stages, starting with a £39,500 salary plus you can earn a 10% performance bonus once you have passed your training. Your OTE will be around £43,450, with salary increases tied to your development. You ll also benefit from 25 days holiday, rising to 27 with service, and additional perks like a matched pension, life assurance, and access to wellbeing programmes. What you ll do You ll provide comprehensive assessments for the Government s disability allowance...
Maximus
09 Jun, 2026
Permanent
Customer Services Advisor - MIND Support Line
Maximus Cardiff, UK
Duties and Responsibilities • Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user issues proactively, calmly, and professionally. • Offer guidance, tailored recommendations, and signposting to Service Users. • Follow established processes and adjust to evolving procedures. • Manage confidential information with strict adherence to data protection standards. • Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and...
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