arriva
Birmingham, UK
IT Service Desk Manager Location: You will be predominantly based at our Birmingham head office (Multistory) with travel to our other depots across our network as required. Hours: 35 hours per week (plus participation in the on-call rota). Salary: Up to £42,500 depending on experience Closing date: Friday 24th April 2026 At CrossCountry, our timetable sits at the heart of everything we do — connecting communities across the length and breadth of the UK. Delivering this complex, nationwide service relies on resilient, high-performing Digital and IT services, especially at a time of industry transformation and major investment. We’re proud of the service we provide to our passengers, and we’re now looking for an experienced and motivated IT Service Desk Manager to lead and develop our IT Service Desk operation. You will be responsible for delivering a high‑quality, customer‑focused support service to approximately 2,000 colleagues across a diverse range of...
