Head of Customer Experience Lead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If you’ve also worked in the following roles, we’d also like to hear from you: Director of Resident Services, Head of Resident Engagement, Head of Customer Insight, Head of Communications, Resident Experience Manager, Head of Customer Service, Customer Experience Director, Customer Experience Manager   SALARY: £69,762 per annum + Benefits LOCATION: Evesham, Worcestershire (with travel to other sites) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week   JOB OVERVIEW We have a fantastic new job opportunity for a Head of Customer Experience to lead and continuously enhance customer service, engagement, communications and resident influence...

Senior Transformation Project Manager Lead large-scale digital transformation, project governance, and organisational change initiatives within a complex public sector environment, delivering strategic programmes and measurable outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Change Manager, Transformation Manager, Programme Manager, Operations Manager, Business Change Lead, Programme Delivery Manager, Head of Transformation, Strategic Programme Manager, Business Change Manager, Organisational Change Manager, Continuous Improvement Manager, Programme Delivery Lead, Strategic Change Manager   SALARY: £73,709 to £91,354 per annum + Benefits LOCATION: Hybrid / Aberdeen, Aberdeenshire, Scotland (Relocation package available) JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Senior Transformation Project Manager to lead high-impact change...

Job Purpose Housing Solutions Reviews Officer To conduct robust and timely reviews of decisions made under Lambeth Council's Allocations Policy and in pursuit of the Council's statutory duties to the homeless. Responsibilities Housing Solutions Reviews Officer To be senior in rank to Housing Officers and provide an independent legal review of cases where a customer is dissatisfied with a Council's decision on the allocation of housing. To liaise with external partners and carry out statutory review enquiries and proceedings prior to review decisions Housing Solutions Reviews Officer To ensure that statutory decisions are able to withstand, political, media and legal scrutiny. Housing Solutions Reviews Officer To provide effective, professional Review and Appeal service on behalf of the Housing Service. Housing Solutions Reviews Officer To work professionally with service users, their representatives and other agencies involved with Reviews and Appeals....

Adult Social Care Team Manager Lead a specialist safeguarding team delivering trauma informed, strengths based practice within adult social care. This role focuses on safeguarding, multi-agency working, care planning and leadership to achieve positive outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Adult Safeguarding Manager, Social Work Team Leader, Community Services Manager, Adult Services Manager   This role is known internally as a Team Manager PACT (People Achieving Change Together) Team - Adult Social Care   SALARY: £57,870 to £61,269 per annum + Benefits LOCATION: Hybrid working from the office in Wokingham, Berkshire, and from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week   JOB OVERVIEW We have a fantastic new job opportunity for an Adult Social Care Team Manager to lead a newly established service supporting...

Specialist Children's Occupational Therapist - Neurodiversity Lead Band: Band 7 - 30 - equivalant Location: Croydon Duration: 12 Weeks (initial) Start Date: ASAP Working Pattern: Full Time (Monday - Friday) Rate: London Cap - Band 7 (PAYE via Direct Engagement only) Role Overview An exciting opportunity has arisen for an experienced Band 7 Children's Occupational Therapist to take on a Neurodiversity Lead role within a well-established community service. You will lead on the development and delivery of specialist OT services for children with neurodivergent conditions, including Autism and ADHD, while supporting multidisciplinary teams and external agencies to deliver high-quality, child-centred care. Key Responsibilities Lead and develop OT services for children with neurodiversity (Autism, ADHD, developmental conditions) Provide specialist assessment and intervention for children with complex needs Act as a...

Position: Systems Governance Administrator - Workplace Platforms Location: Leeds - Hybrid, 2 days per week on-site Duration: 12-Months initial contract Day Rate: 284 via Umbrella (PAYE salaried option also available) We're supporting a leading UK financial services organisation in hiring a Systems Governance Analyst to oversee and manage their workplace and property systems ("Places systems"). This is a hands-on governance role focused on ensuring systems are compliant, well-managed, and aligned to business needs. Key Responsibilities: Maintain a comprehensive applications inventory, including risks, controls, and governance requirements Ensure systems comply with internal policies, standards, and regulatory expectations Identify and manage system-related risks, driving improvements and process enhancements Support stakeholders, suppliers, and technical teams with system governance and usage Enable change activity, including system enhancements and...

Position: Systems Governance Analyst - Workplace Platforms Location: Leeds - Hybrid, 2 days per week on-site Duration: 12-Months initial contract Day Rate: 284 via Umbrella (PAYE salaried option also available) We're supporting a leading UK financial services organisation in hiring a Systems Governance Analyst to oversee and manage their workplace and property systems ("Places systems"). This is a hands-on governance role focused on ensuring systems are compliant, well-managed, and aligned to business needs. Key Responsibilities: Maintain a comprehensive applications inventory, including risks, controls, and governance requirements Ensure systems comply with internal policies, standards, and regulatory expectations Identify and manage system-related risks, driving improvements and process enhancements Support stakeholders, suppliers, and technical teams with system governance and usage Enable change activity, including system enhancements and...