Anglian Home Improvements
Norwich, UK
Location: Head Office / Hybrid (with national travel) Business Area: Finance Reporting to: Commercial Controller The Role We are looking for a proactive and detail-driven Service Revenue Officer to coordinate and manage service administration activities across our national service network. This is a key role focused on service planning, performance reporting, operational control, and pipeline management-ensuring engineer capacity is optimised, service delivery is efficient, and chargeable service revenue is captured effectively. Working closely with depot administrators, engineers, and customers, you'll play a critical part in improving service speed, utilisation, and overall operational performance. Key Responsibilities:- Service Planning & Scheduling Accurately book, schedule, and process all commercial service calls across the Group's service network Register follow-up visits and raise chargeable service calls where appropriate Actively bring...
