At Sword, we help power, secure and transform the organisations that keep the UK running. Supporting customers across Critical National Infrastructure, energy, public sector and enterprise markets, we combine deep industry expertise with leading technology services spanning managed services, cyber security, cloud, data, AI and digital transformation. Join Sword and you'll be part of a team solving complex challenges, delivering real-world impact. As a Senior Application Support Analyst, you will provide responsive support for business applications, resolving incidents and requests while improving documentation, service quality and customer confidence. Here's what the role looks like: • Provide application support for incidents, service requests and escalations in line with agreed processes. • Implement minor software modifications and minor\major projects following quality documented processes to resolve underlying issues and provide improvements • Possess expert knowledge...

Sword is the trusted partner for critical technology. We deliver the operational resilience and practical innovation that are essential for the most demanding enterprise and critical national infrastructure environments. By modernising legacy systems and securing daily operations, our expert teams help vital organisations lower risk, protect operations, and grow safely. Join Sword and you'll be part of a team solving complex challenges, delivering real-world impact, working alongside talented colleagues who care deeply about quality, collaboration and customer success.  About the Role  As Infrastructure Team Lead, you will provide day-to-day technical and people leadership for a team of eight Infrastructure Engineers in a fast-paced operational environment. You will set priorities, take ownership of complex incidents and service requests, and ensure the server and PC estate remains secure, reliable and ready to support critical customer services.  This is a hands-on leadership...