Yolk Recruitment
39 Holloway Rd, London N7 8JP, UK
Salesforce Customer Success Manager - 44,500 - Flexible Location (Remote Salary - 40,000) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for a Salesforce Customer Success Manager with a focus on Salesforce SaaS clients in the 1m- 10m ARR range. You will have experience maximising customer satisfaction and retention in a SaaS or technology services environment. What the Salesforce Customer Success Manager will be doing You will be responsible for leading the customer success function in both strategy and delivery -with a focus on lifetime value and customer satisfaction; combining operational leadership, commercial accountability and strategic development. Define and implement a scalable customer success model using current product maturity and customer base Lead...
