Customer Service Representative Role details Hybrid role based in Leeds, working 3 days in the office and 2 days remote after probation, with a varied Monday to Friday shift pattern. Salary is 27,500, working 37.5 hours per week, with a planned start date of 23rd March 2026. The role The role exists to handle detailed customer queries, maintain high service standards and build trust in these products. You'll work across multiple channels in a specialist contact centre, resolving issues efficiently while managing the pressures of a high-volume environment. What you'll be doing Answering inbound calls and having the right conversations to fully understand customer needs. Taking personal ownership of each interaction and following it through to resolution. Providing information, managing customer access, responding to enquiries and handling complaints across phone, written and social channels. Navigating multiple internal systems while talking to customers and recording...

Customer Service Representative Location: Bradford / Hybrid Salary: 24,800 + excellent benefits Hours: Full-time, Monday-Friday on rotating shifts Saturday working: 1 in 3 Saturdays (currently 1 in 5, mornings only, voluntary) - all from home About the Role We're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience. No call centre experience is required - full training is provided. What You'll Do Handle inbound customer calls and queries across multiple channels Process cases efficiently and accurately Keep customers updated and ensure they fully understand outcomes Escalate issues when needed Record information clearly to support customer journeys Follow company policies, processes and regulatory requirements Represent positive behaviours and values in all interactions What We're...

As a global pet care, pet products manufacturer our brands are never far from your home, or our furry friends' hearts. Already established in major multiples, pet retailers, major wholesalers and distributors we really want to take our UK presence to the next level. Reporting to the Global Consumer BUD, the Senior National Account Manager will become the UK expert and key client facing representative. BASIC SALARY: £65,000 - £75,000 BENEFITS: £12,000 - £17,500 Bonus (split quarterly and annually) Company Car Allowance 25 Days Holiday Contributory Pension Private Healthcare (inc family) DIS 4x salary LOCATION: Home based you will travel throughout the UK. Our UK Office is in the in North. Monthly travel to the Head Office is required. Understanding that this is a home-based role with lots of travel, you could live anywhere with good connections: Manchester, Leeds, Sheffield, Nottingham, Oxford, Bristol, London, Swindon, Milton Keynes. We have a great...

Business Development Manager A fantastic opportunity for a Business Development Manager with B2B technology sales experience to drive new business growth. This role focuses on consultative sales, client acquisition, pipeline management, and closing deals across IT services, telecoms, and cybersecurity solutions. If you’ve also worked in the following roles, we’d also like to hear from you: Sales Development Representative, Business Development Representative, Business Development Executive, IT Sales Executive, Technology Sales Consultant, Inside Sales Executive   SALARY: £60,000 OTE (uncapped) (includes a basic salary of £28,000 - £30,000 per annum) LOCATION: Huddersfield, West Yorkshire (You must live within a commutable distance to the office) JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Business Development Manager to join a growing technology-focused organisation...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to...