Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Sunday's: 17.48 Sunday's after 8pm - Midnight 19.73 Overtime/Bank Holidays - 20.97 Overtime/Bank Holidays 8pm - Midnight - 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 All Shift will have Flex start times within 45 min window. Shifts and Start time will be provided 4 weeks in advance Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Sunday's: 17.48 Sunday's after 8pm - Midnight 19.73 Overtime/Bank Holidays - 20.97 Overtime/Bank Holidays 8pm - Midnight - 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 All Shift will have Flex start times within 45 min window. Shifts and Start time will be provided 4 weeks in advance Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading...

About The Role What you can expect from us We offer a competitive salary of £7,081.08 (Equivalent to £26,200 FTE). (£13.62 hourly rate) 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers,...

Responsible for reviewing and progressing Housing Benefit and Council Tax Support appeals and reconsiderations in accordance with relevant legislation and council procedures. Using the NEC Revenues and Benefits system, examine benefit claims, decisions, evidence and calculation history to determine whether decisions should be revised or upheld. Prepare clear written responses and appeal submissions, liaise with claimants and representatives, manage appeal caseloads and deadlines, and ensure accurate case records are maintained. Provide clear explanations of benefit decisions while delivering a professional and customer-focused service. Tribunal Hearings experience is an advantage Your expert recruitment consultant is Jermaine Atie, call today on (phone number removed) or email (url removed) Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy. Eden...