Housing Complaints Officer (Hybrid - West London) Rate: 30 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. We need people that can hit the ground running with minimal training. Stage 1 and 2 complaints Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the...

Direct Payments - Monitoring Officer! Directorate: Adults, Health and Integration Service: Adult Social Care - Direct Payments Grade: PAYE 21.53 Per Hour / Umbrella 29.01 Per Hour Location: Hackney Service Centre - E8 Responsible To: Senior Direct Payments Officer / Direct Payments Manager Start: ASAP About the Role Are you a detail-oriented professional with a passion for supporting your community? The London Borough of Hackney is looking for a Direct Payments Monitoring Officer to join our Adult Social Care team. In this vital role, you will be the bridge between financial accountability and compassionate care. You will oversee the ongoing financial monitoring of Direct Payments-including bank accounts, prepaid cards, and third-party accounts-ensuring that funds are utilized effectively and in strict alignment with service users' support plans. But this isn't just a desk job about numbers. You will hold a dedicated caseload, actively working alongside...

Marks Consulting Partners are currently looking for an Income Officer to work with one of our Housing Association clients in London. What the Job Will be doing Managing a caseload of current and former tenant rent accounts, ensuring income is maximised and arrears are minimised Monitoring rent accounts and taking early intervention action to prevent arrears from escalating Contacting residents through telephone calls, home visits, letters, emails and interviews to recover outstanding debt Negotiating realistic repayment arrangements and monitoring ongoing compliance Preparing and progressing arrears cases for legal action where appropriate Managing garage rent accounts and associated arrears recovery activity Providing residents with advice and support relating to rent payments, budgeting, debt management and welfare benefits Assisting residents with Universal Credit, Housing Benefit, Discretionary Housing Payments and other financial support schemes...

Asset Intelligence Officer (Council) Central London - Hybrid Contract Inside IR35 Code Red Associates are working with a long standing client of ours who are actively looking to add an asset intelligence officer. This role will report into the strategic asset intelligence manager. Job Purpose: To ensure property information is captured, processed and maintained to the highest standards. To work collaboratively to deliver service outcomes and manage information flows. The outcome of the work is robust property information which supports the strategic management of council homes, their components, and equipment. Collaborate with internal and external stakeholders to ensure information requirements are understood, data is provided in a timely manner, in agreed formats, and in accordance with information governance processes. Work across teams and support data validation and preparation for analysis, quality auditing, operational and decision-making...

We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent...

Gi Group are recruiting Class 2 Drivers to work for a well-renowned delivery company, based in Brooklands (KT13). We are looking for night shift drivers who are available to work weekends as well. Night shifts will start between 23:59 - 01:00, and shifts are available across all 7 days. 4 Months Experience Minimum Required. Class 2 Driver responsibilities: Conducting Vehicle checks. Trunking work to HUBs and local depots. Securing loads. Delivering safely to customers throughout the UK. Prioritising workload to ensure time commitments are met. Loading and Unloading Pallets. Manual entries Maintain good communication with the supervisor/wave controller Cover 3-4 waves across the night Class 2 Driver required skills: Enthusiastic, reliable, and punctual Good attitude to work and learn new skills No more than 6 penalty points (no DD/IN/DR/DN/TT endorsement codes) Hold a valid, in date Tachograph & CPC Must be able to read, write and communicate in...

Job Title: IT Site Manager Location: Ashby-de-la-Zouch, Leicestershire (Covering Midlands sites) Duration: 3+ monthsThis role is responsible for supporting IT operations and ensuring business continuity across multiple UK locations, including a main office and regional sites. It is a customer-facing position that requires strong organisational, technical and communication skills to deliver a high-quality IT service experience. Key Responsibilities: Manage and fulfil laptop demand across multiple Midlands sites (with occasional travel to Manchester). Organise workload using the IT Asset Management system, ensuring requests are completed on time. Configure, build, and deploy end-user devices in line with company standards. Deliver devices to users (in-person and remotely), ensuring a positive experience. Maintain accurate stock levels to meet business needs. Resolve IT incidents and service requests within your area of responsibility. Troubleshoot basic network connectivity...

GLL is looking for Zumba and Dance Fitness Class Instructors to work at Newham Leisure Centre. If you have the passion, skills, and ambition to join us as a Zumba and Dance Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Zumba and Dance Fitness Class Instructor job; it's a career. We are seeking talented and enthusiastic Zumba and Dance Fitness Class Instructors to join our team. The Zumba and Dance Fitness Class Instructor role is fun and exciting. Using your love for music, your ability to shine, and your talent to motivate and excite, this role will get customers moving, inspire them to stay healthy and fit, and ensure they have fun. The Zumba and Dance Fitness Instructor role is all about your passion, enthusiasm, and contagious energy to ensure customers keep returning to the lively and fun class again and again! What you'll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic,...

Job Title: IT Site Manager Location: Ashby-de-la-Zouch, Leicestershire (Covering Midlands sites) Duration: 3+ months This role is responsible for supporting IT operations and ensuring business continuity across multiple UK locations, including a main office and regional sites. It is a customer-facing position that requires strong organisational, technical and communication skills to deliver a high-quality IT service experience. Key Responsibilities: Manage and fulfil laptop demand across multiple Midlands sites (with occasional travel to Manchester). Organise workload using the IT Asset Management system, ensuring requests are completed on time. Configure, build, and deploy end-user devices in line with company standards. Deliver devices to users (in-person and remotely), ensuring a positive experience. Maintain accurate stock levels to meet business needs. Resolve IT incidents and service requests within your area of responsibility. Troubleshoot basic network...

Pre-Sales Solution Architect An excellent opportunity for a senior technical architect with B2B telecoms, UC, voice, Mitel, Zoom, solution design and pre-sales experience. If you’ve also worked in the following roles, we’d also like to hear from you: UC Architect, Telecoms Solutions Architect, Pre-Sales Technical Architect, Voice Solutions Architect, Technical Design Lead   SALARY: up to £65,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / Chorley, Lancashire, North West England JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Pre-Sales Solution Architect with senior technical design or architecture experience within B2B telecoms, unified communications and voice solutions. As a Pre-Sales Solution Architect you will translate customer business goals into robust, scalable and supportable technical designs, owning High-Level Design...

GLL is looking for Pilates Instructors to work at Gunnersbury Park Sports Hub. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness classes are performers, empowerers, and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you'll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the...

Class 1 Driver - Alfreton Gi Group is recruiting dependable Class 1 Drivers to support a respected local freight operator in Alfreton. If you're safety-focused, efficient across varied routes, and deliver great customer service, we'd like to hear from you. Key details Location: Alfreton Shifts: Various available - days/nights/weekends Pay rate: 20.17 - 29.13 per hour (dependant on shift) What you'll need Valid Category C+E (Class 1) licence Valid CPC and Digital Tachograph (DIGI) card Minimum 12 months' Class 1 driving experience Clean driving record (max 6 penalty points , subject to endorsement codes) Your role Deliver palletised goods to multiple customer sites Around 6 local drops per shift Work in line with health & safety and transport compliance standards Provide a professional, customer-first service at every drop What we're looking for Reliable and able to work independently to deadlines Confident...

Contract Maintenance Engineer - Wiltshire (Outside IR35) Hours: Can work 10 hour shift or 8 hours i.e. Monday - Thursday or Tues - Friday x 10 hours for Mon-Friday x 8 hours and flexible on times. Rate: 35-37ph Outside IR35 (Can be paid LTD or Umbrella) Length: 6 months Start: ASAP About the Role We're looking for an experienced Contract Maintenance Engineer to join a manufacturer in Wiltshire. This is a hands-on a contract where you'll keep production lines running smoothly in a modern, well-invested site. Why Apply? Outside IR35 6 month contract Very friendly and supportive team with great feedback from current engineers Key Duties Preventive and reactive maintenance of machinery Mechanical/electrical fault finding and repairs Work on conveyors and production equipment Minimise downtime and support continuous improvement What We're Looking For Mechanical or Electrical qualification (Apprenticeship / NVQ / C&G) Hands-on experience...

Class 1 Driver Location: Lutterworth, LE17 Contract: Ongoing Temporary (Year-round stability) Earnings: From 22.41ph up to 56.88ph Class 1 Driver Opportunity Join Gi Group supporting one of the UK's biggest supermarkets, as a Class 1 Driver. This isn't just seasonal help; we are looking for professional drivers for a long-term partnership in, Lutterworth. You will play a vital role in keeping the nation fed by delivering to stores and petrol stations across the region. Role & Responsibilities : Delivering both chilled and ambient loads stored in cages or palletised 1-3 store deliveries , this can be ambient or chilled loads Conducting thorough vehicle checks and maintaining accurate digital tachograph records. Drivers must drive as per clients professional standards which you will be coached and trained on Ability to manage your Working Time Directive, and Driving Hours rules and Regulations in order to meet compliance expectations, and avoid...

Are you ready to play a vital role in shaping the future of education and Culinary in Westminster, London? Are you passionate about empowering the next generation of skilled professionals? Look no further! Capital City College is seeking to appoint enthusiastic and skilled Chef Lecturer to join our dynamic London-based team. About the Role We are looking for passionate, knowledgeable individuals to join as an hourly paid lecturer in Culinary. Whether you're an experienced educator, a working professional seeking a new challenge, or someone with specialist industry knowledge, there's a place for you at CCC. As an hourly paid lecturer, you will: Deliver engaging, inclusive teaching sessions that support learners to achieve their goals Share your knowledge and real-world insights to help learners develop their skills and understanding Adapt your teaching to meet diverse learner needs About the Team You will be joining a dynamic and supportive team of colleagues who...

Class 1 Weekend Driver Location: Bedford (MK43) Contract: Ongoing Temporary (Year-round stability) Earnings: From 22.41 up to 49.61ph Class 1 Weekend Driver Opportunity Join Gi Group supporting one of the UK's biggest supermarkets, as a Class 1 Weekend Driver. This isn't just seasonal help; we are looking for professional drivers for a long-term partnership based in, Bedford. You will play a vital role in keeping the nation fed by delivering to stores and petrol stations across the region. Role & Responsibilities : Chilled & frozen loads, mostly stored in cages but some cases may be pallets 1-3 store deliveries , this can be to supermarkets or petrol station stores Drivers must be flexible to operate Class 1 and Class 2 vehicles (always paid at Class 1 rate) Conducting thorough vehicle checks and maintaining accurate digital tachograph records. Drivers must drive as per clients professional standards which you will be coached and trained on...

Service Desk Engineer 12 Month Contract (Initial) Chester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for Service Desk Engineers to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: Providing first line support for the internal employee's resources via voice and chat channels as part of the 24 7 Global Service Desk. Partnering with regional and international partners to deliver best in class client care. Requirements for the...

Class 1 Driver - Early AM's Location: Bedford (MK43) Contract: Ongoing Temporary (Year-round stability) Earnings: From 22.41 up to 49.61ph Class 1 Night Driver Opportunity Join Gi Group supporting one of the UK's biggest supermarkets, as a Class 1 Early AM Driver. This isn't just seasonal help; we are looking for professional drivers for a long-term partnership client in , Bedford. You will play a vital role in keeping the nation fed by delivering to stores and petrol stations across the region. Role & Responsibilities : Chilled & frozen loads, mostly stored in cages but some cases may be pallets 1-3 store deliveries , this can be to supermarkets or petrol station stores Drivers must be flexible to operate Class 1and Class 2 vehicles (always paid at Class 1 rate) Conducting thorough vehicle checks and maintaining accurate digital tachograph records. Drivers must drive as per clients professional standards which you will be coached and trained on...

To deliver services and outcomes identified through the Chief Executive's or Property and Assets work plan and deliver resources to meet priorities and objectives or as otherwise directed Client Details This organisation operates within the public sector and is involved in the construction industry. As a mid-sized entity, it focuses on delivering essential services to the community and maintaining high standards in all its projects. Description Support the Senior Building Surveyor in delivering the Council's Property and Assets objectives through effective stakeholder engagement and collaboration. Maintain and develop professional knowledge, ensuring compliance with relevant legislation, policies, and regulations. Assist in coordinating team activities, providing guidance and supervision where required. Communicate complex or sensitive information effectively to a range of stakeholders. Produce accurate reports, briefings, and presentations to support decision-making....