Description Our local government clients in Haringey, Greater London, are seeking a Customer Service Officer to provide excellent customer service to residents, resolving queries efficiently and professionally. Work as part of a supportive team in a dynamic, high-volume contact centre environment. Shifts vary between 8 am 4 pm, 9 am 5 pm, or 10 am 6 pm, depending on daily demand and staff availability. Adapt quickly to changing priorities and maintain a positive attitude under pressure. Responsibilities To provide a front-line service to residents via several contact channels, including in-person (face-to-face), telephony, digital, email, social media and other methods provided by the service. To effectively and efficiently handle a wide range of services to a high level of proficiency, with minimal supervision. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level qualification or equivalent level of experience...

Customer Service Officer Bristol 28,000 - 30,000 Monday-Friday Days Early Finish Friday Benefits:- 25 Days Holiday + Banks Our client is a leading industrial manufacturing company, with a reputation for product quality which is second to none and industry leading standards. They are looking for a charismatic, driven and hands-on Customer Service Officer to liaise with customers and provide and process information in response to enquiries, concerns and requests about products and services in a timely manner. Role & Responsibilities: Manage key customer accounts, ensuring satisfaction, timely communication, and order accuracy. Act as the primary liaison between customers and internal teams (production, purchasing, quality, and finance). Monitor and report on order status, performance against budget, and customer trends. Ensure all orders meet ISO 9001 standards and company contract review procedures. Handle daily tasks including stock...

Specialist Customer Service Officer Oxfordshire (Hybrid 1 2 days onsite) Initial 3-Month Contract Starting ASAP £17.85 PAYE / £23.58 UMB We are recruiting a Specialist Customer Service Officer to join Contact Oxfordshire, the frontline service for Adult Social Care enquiries. This is a critical role supporting vulnerable adults and partner agencies at moments when clarity, safeguarding knowledge, and professionalism matter most. As a Specialist Customer Service Officer, you will be the first point of contact for adult social care enquiries from members of the public and partner agencies, including medical professionals, the police, and the fire and rescue service. Key responsibilities include: Handling enquiries via phone, email, web, and face-to-face channels Processing safeguarding referrals and emergency service reports Managing assessments for disability aids Completing bed leaver reviews Signposting individuals to appropriate Oxfordshire services in line with...

LOCATION: Manor Walks Shopping Centre WORKING HOURS: 42 Hours per week, 4 on 4 off PAY RATE: £12.75 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA License. KEY RESPONSIBILITIES · Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. · Continuously look for opportunities to be of...

LOCATION: Manor Walks Shopping Centre WORKING HOURS: 40 Hours per week, 4 OUT OF 7 PAY RATE: £12.75 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA License. KEY RESPONSIBILITIES · Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. · Continuously look for opportunities to be of...

Job title: Senior Customer Service and Retention Officer Location: Hybrid (3 days office-based, 2 days remote) Birmingham Contract: Permanent, full-time Start date: March - April 2026 Salary: 26,000- 26,500 The role On behalf of our client, we are recruiting a Senior Customer Service and Retention Officer to play a pivotal role in delivering exceptional customer experiences while driving retention and continuous improvement. This is a hands-on, senior operational role combining frontline customer support with coaching, process ownership, and retention strategy. You will work closely with the Customer Service Lead to ensure smooth day-to-day operations, strong team performance, and a consistently high standard of service. Key Requirements Remain operationally active, handling customer calls, emails and live chats Achieve individual KPIs and retention targets while supporting overall team performance Act as the first point of contact for day-to-day...

Job Title: Customer Services Officer Location: City of Wolverhampton Council Contract Details: Temporary Salary: 13.26 per hour About Our Client: Join our dedicated team in the public sector, where we strive to enhance the lives of our community through exceptional customer service. Our client is committed to providing a responsive and comprehensive enquiry service that meets the diverse needs of the public. Benefits & Perks: Office based role-Hybrid options available once training has been completed and they are confident to work independently. Opportunities for personal and professional development A supportive team environment Gain experience in adult social care services No weekends or bank holidays Responsibilities: Deliver a high-quality, courteous customer enquiry service Resolve customer enquiries related to Council services efficiently Ensure accurate tracking and follow-up of all enquiries Collaborate with a multi-disciplinary team...

Description Our local government clients in Camden, London, are seeking a Customer Services Contact Officer to contact residents who need financial support due to the cost-of-living crisis. The services operate Monday to Friday during office hours. Working as part of a wider team within Customer Services, making and receiving telephone calls, sending texts and emails, providing daily updates on case progress, inputting data into local and national systems, and providing follow-up contact and research as needed. The role will be supported by full online training on call handling, procedures and technical information. The role can be performed remotely or from an office-based location. Responsibilities Following the call handling procedures for making and recording calls Make contact with allocated cases. Input all gathered data into local and national systems. Completing internal case reporting forms. Complete data return requirements. Prioritising lists of new...

We currently have a number of opportunities for Vaults Officers to join our team and be a part of our continued success. As a Vault Officer you will be at the very heart of our operation. Your primary responsibility will be all aspects of security and operations of the vaults including security and traceability of cash containers (including notes and coins) entering, within and leaving the vault department. Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week: 25 hours Shift Pattern: 06:00am - 11:00am For your application to be considered, please upload an up to date CV! Your Time at Work As a Vault Officer your duties will include: - Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles. - Carry out daily Vault Audits,...

HMLR - Admin Officer Admin Officer Location: Wrea Brook Court, Lytham Road, Warton, Preston, PR4 1TE OFFICE BASED Hourly rate: 13.90 per/hr Working Days/Hours: 37hrs per week. Monday - Friday 9am - 5pm Contract: This is a temporary position for 6 months but due to be extended pending performance and business needs. Brook Street in partnership with HM Land Registry has a fantastic opportunity to join their team as a admin officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector. List the duties/ responsibilities: 1) To support the efficient processing of customer applications by triaging incoming cases within 5-day Service Level Agreement (SLA), assessing documentation against established protocols, and ensuring applications are correctly routed for further action. 2) To support the customer focused policy of not cancelling applications by obtaining applications that have reached their cancellation date...

We are currently recruiting for a Security Officer to join the G4S team, in Spalding! Contract Information: Pay Rate: £13.54 per hour Hours: 42 hours per week Shift Pattern: 4 on, 4 off night shifts. However, flexibility is needed for a potential day shift. SIA Licence: Security Guarding or Door Supervisor Licence (desired), however, training is available for the right candidate. Applicants must hold a full UK manual driving licence, and their own car is needed for this position. Your Time at Work As a Security Officer your duties will include: - Meet and greeting staff and visitors and ensuring they adhere to the required security protocols - Conducting searches where required - Patrolling the premises - Dealing with security incidents - Incident report writing - Gatehouse Duties - Reception Duties Our Perfect Worker Our perfect worker will: - Preferably hold a valid Door Supervisor or Security Guarding Licence - Be a great communicator,...

Location: Hybrid/Remote Salary : up to £18,600 DOE (based on 22.5 hours per week) Department: National Accident Law Job Type: Part-time Contract Type: Permanent THE PURPOSE OF THE ROLE The objective of the role is to ensure that National Accident Law (NAL) operates in a compliant manner and delivers marketleading levels of customer service. The role will support all areas of the business to achieve this objective. Specifically, this role will support NAL's Legal & Compliance team in delivering the correct balance between commerciality, customer service, and compliance within the law firm whilst also managing risk effectively. The role is fast-paced and varied, requiring the ability to manage multiple workstreams simultaneously, respond quickly to emerging issues, and communicate effectively with a wide range of stakeholders including clients, file handlers, senior managers, and third parties. WHAT YOU WILL BE DOING AS RISK AND COMPLIANCE OFFICER Compliance The SRA...

Operations Business Risk & Controls is responsible for overseeing the Bank's resilience programme, third parties management and executing operational risk management programme for 1LoD in line with the Bank's ongoing ERM project. As an Assistant Vice President - Operations Business Risk & Controls, you will be responsible for performing control testing and Quality Assurance reviews, providing feedback within the RCSA process and ensuring that the teams under Chief Operating Officer (COO) maintain adequate controls while staying informed of deficiencies or policy breaches. You will monitor and track issues from various channels, such as self-identified issues or internal audit findings to ensure timely remediation plans and action items, while preparing and validating accurate MI reports and risk assessments in accordance with bank procedures. This is a full time permanent position. Key responsibilities Support the department to work with the front line operational...

Legal Officer (Property) Hourly Pay: £Negotiable Location: Hybrid (minimum 2 days per week in the office) Job Type: Part-time Join our Corporate Legal Team within the Legal Services (Governance) Department and contribute to providing high-quality legal advice focused primarily on property-related matters. This role is ideal for someone who is detail-oriented, has a strong understanding of property law, and is committed to supporting the efficient operation of local government legal services. Day-to-day of the role: Property & Legal Work: Handle routine property transactions such as buying, selling, and leasing land or buildings. Manage other routine legal matters related to local government including statutory orders, environmental issues, and sectors like Adult Social Services and Education. Advice & Support: Provide clear and accurate legal advice across various areas of the Council's work. Work closely with internal clients to deliver responsive...

Role Purpose To provide leadership, direction and management of Democratic Services, delivering high quality committee, member and scrutiny services that support the Council's recovery, improvement plans and wider strategic and corporate objectives. The role ensures effective democratic decision-making, strong governance, statutory compliance and high standards of constitutional advice, and acts as the Council's statutory Scrutiny Officer. Key Responsibilities Lead and manage Democratic Services, scrutiny and Member support services. Organise and coordinate the effective planning, conduct and control of the Council's democratic decision-making processes. Develop and embed an effective scrutiny and governance function in line with Secretary of State Directions. Provide high quality constitutional and procedural advice to Councillors, senior officers and stakeholders. Lead excellent Member services, including support to the Leader & Cabinet, political groups,...

Location: GUILDHALL SHOPPING CENTRE Pay Rate: £13.85 per hour  Shift Pattern: Zero hours - various shifts If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE As a zero hours security officer at the Guildhall, there will be plenty of opportunity to obtain work. This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors of the site. KEY RESPONSIBILITIES · Readily interact with all visitors/tenants, delivering first class customer focused service · Carry out regular patrols of the centre as detailed in the site assignment Instructions. · Complete any routine testing of health and safety equipment, or site...

Keeping our armed forces running smoothly as a medical officer. As a medical officer for the Capita Recruiting Partnering Project (RPP), you’ll be carrying out efficient medical screenings, appeals and approvals at our Army Assessment Centre. By making sure the right candidates pass assessment, you won’t just be keeping our recruitment process running smoothly, you’ll also be helping to build lifelong careers in the army. Working alongside a dedicated team of fellow medical officers, clinical staff and administrators, your work will contribute directly to our national security effort and make a huge difference in the local community. This is a fantastic opportunity for somebody looking for a different kind of clinical career, but still make the most of their skills and experience. Even better, there’s no shift work and no nights, just a great work-life balance whilst helping to make our country safer. This is a full time, permanent role working 37.5 hours per week, based at the...

Keeping our armed forces running smoothly as a medical officer. As a medical officer for the Capita Recruiting Partnering Project (RPP), you’ll be carrying out efficient medical screenings, appeals and approvals at our Army Assessment Centre. By making sure the right candidates pass assessment, you won’t just be keeping our recruitment process running smoothly, you’ll also be helping to build lifelong careers in the army. Working alongside a dedicated team of fellow medical officers, clinical staff and administrators, your work will contribute directly to our national security effort and make a huge difference in the local community. This is a fantastic opportunity for somebody looking for a different kind of clinical career, but still make the most of their skills and experience. Even better, there’s no shift work and no nights, just a great work-life balance whilst helping to make our country safer. This is a full time, permanent role working 37.5 hours per week, based at the...