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customer service executive Gloucestershire
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iR
09 Oct, 2026
Permanent
Sales Manager - Call Centre
i2i Recruitment Leckhampton, Cheltenham GL53 0NR, UK
WHAT'S IN IT FOR YOU? Leadership opportunity within an established sales team Chance to develop and implement innovative strategies Supportive environment focused on continuous improvement Opportunity to influence business growth and profitability Work with a committed management team MUST HAVE'S At least two years' sales management experience in B2B environment Proven track record of achieving and exceeding sales targets Strong commercial acumen with focus on profitable growth Excellent people management skills Good IT literacy, especially in Microsoft Excel and CRM systems Strong analytical skills and data-driven decision-making ability Effective communicator with strong written and verbal skills NICE TO HAVE'S Experience in managing sales KPIs and reporting Knowledge of financial principles, including P&L and balance sheet interpretation Familiarity with strategic process improvement techniques Previous experience in the same or...
iR
26 Sep, 2026
Permanent
Account Manager
i2i Recruitment Cheltenham, UK
WHAT'S IN IT FOR YOU? Supportive team environment Opportunities for professional development Competitive salary package Additional benefits including pension and life insurance Employee wellbeing support, including counselling services On-site parking Company social events MUST HAVE'S Previous account management or customer relationship experience Strong organisational and communication skills Ability to analyse reports and interpret data Confident using Microsoft Office and CRM systems Professional and proactive approach NICE TO HAVE'S Experience within debt collection, credit control, or financial services SO, WHAT WILL YOU BE DOING? Managing a portfolio of client accounts Building and maintaining strong client relationships Providing regular performance updates and reporting Liaising with internal collections teams to meet client expectations Investigating and resolving client queries efficiently Monitoring account...
Enmase Group
16 Sep, 2026
Permanent
Customer Service Advisor
Enmase Group Cheltenham, UK
Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...
Sa
09 Oct, 2026
Permanent
Food Manager
Sainsbury's Cheltenham, UK
What you'll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall. Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service. Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great food manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues...
Sa
09 Oct, 2026
Permanent
Customer and Trading Manager - Small Supermarket
Sainsbury's Gloucester, UK
What you'll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely. People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Where we have close knit networks of stores and it may mean that you need to help another store now and then. What makes a great customer & trading manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations...
Sa
09 Oct, 2026
Permanent
Food Manager
Sainsbury's Gloucester, UK
What you'll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall. Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service. Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great food manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues...
Sa
09 Oct, 2026
Permanent
Customer and Trading Manager - Nightshift
Sainsbury's Gloucester, UK
What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are brilliant come morning so we're ready to serve our customers People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00). What makes a great nightshift manager: Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and...
Hunter Selection
03 Oct, 2026
Permanent
Shift Production Manager
Hunter Selection Gloucester, UK
28285 / 611 (AR) Shift Production Manager Gloucester 45,000 - 55,000 + Benefits Working a rotating day and night shift pattern A new and exciting opportunity has arisen for a Shift Production Manager to join a well established manufacturing business in Gloucester. This is a fantastic opportunity for an ambitious leader with experience in a fast-paced production environment to join a business investing heavily in its operations and future growth. You'll be responsible for leading a production team, driving operational performance, and ensuring safety, quality and productivity targets are achieved. Role & Responsibilities: Manage and lead production teams across shift operations Drive performance against production, quality and safety KPIs Ensure production schedules and customer requirements are met Lead, motivate and develop team leaders and operators Identify and implement continuous improvement initiatives Monitor labour...
Hunter Selection
02 Oct, 2026
Permanent
Shift Production Manager
Hunter Selection Hempsted, Gloucester, UK
Shift Production Manager Gloucester 45,000 - 55,000 + Benefits Rotating Days & Nights A leading manufacturer in Gloucester is looking for a Shift Production Manager to lead production teams, drive performance, and ensure safety, quality and delivery targets are achieved. This is an excellent opportunity to join a growing business investing heavily in its people and operations. Key Responsibilities: Lead and develop production teams across shifts Drive performance against safety, quality and production KPIs Ensure production plans and customer demands are met Implement continuous improvement initiatives Monitor efficiency, labour utilisation and costs Work closely with Engineering, Quality and Supply Chain teams Investigate production issues and implement solutions Maintain compliance with Health & Safety standards What We're Looking For: Experience in a Production, Shift, Manufacturing or Operations Management role Strong leadership skills...
LG
02 Oct, 2026
Permanent
Deputy Store Manager
Lidl GB Lydney, UK
Summary £XX,XXX - £XX,XXX per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big...
Wallace Hind Selection LTD
30 Sep, 2026
Permanent
Area Sales Manager
Wallace Hind Selection LTD Gloucestershire, UK
We are an established international medical equipment manufacturer with a strong reputation for high-quality, customisable products used across the NHS and private healthcare sector. As our Area Sales Manager, you will take ownership of an established South West England & Wales territory with loyal customers, live opportunities and significant potential to rebuild and grow sales. This is an excellent opportunity for a proactive, confident sales professional who enjoys finding opportunities, opening doors and developing long-term relationships within complex healthcare environments. BASIC SALARY: £45,000 - £48,00 BENEFITS: OTE circa £65,000-£70,000 Uncapped commission of 2% - 7% of order value Quarterly performance bonus- up to £3,000 Annual performance bonus - up to £12,000 Company Van Expenses / Initial £1,000 expenses float Pension Scheme 25 Days Holiday & Bank Holidays, increasing with service Full Product & Factory Training...
iR
19 Sep, 2026
Permanent
Trainee Sales Executive
i2i Recruitment Cheltenham, UK
Trainee Sales Executive Cheltenham 25,000 to 28,000 + Uncapped Commission + Employee Ownership Bonus Realistic First Year Earnings: 35,000 to 45,000+ Are you confident on the phone and enjoy speaking with people? Whether you've worked in retail, hospitality, customer service, a contact centre or an office environment, this could be the perfect opportunity to start a rewarding career in sales. We're recruiting on behalf of a successful and growing Gloucestershire business that is expanding its sales team. Full training is provided, so attitude, communication skills and ambition are more important than previous sales experience. What's in it for You? 25,000 to 28,000 basic salary Uncapped commission structure Realistic first year earnings of 35,000 to 45,000+ Employee ownership and profit share bonus Early finish every Friday 25 days holiday plus bank holidays Holiday buy and sell scheme Full training and ongoing development Clear career...
Ranger Services Holdings Limited
18 Sep, 2026
Permanent
Business Development Manager
Ranger Services Holdings Limited Gloucestershire, UK
Business Development Manager Fire & Security Location: Gloucestershire and Surrounding Areas Salary: £40,000 £50,000 Basic Salary (OTE £80,000) + Commission & Benefits Reporting To: Senior Management Join CIA Fire & Security Part of The Ranger Group An exciting opportunity has arisen for an experienced and ambitious Business Development Manager to join CIA Fire & Security, part of The Ranger Group. We are looking for a proactive sales professional with a proven track record in the fire and security industry who can identify, develop and secure profitable new business opportunities across Gloucestershire and the surrounding areas. This is a key commercial position focused on generating sustainable growth, building long-term client relationships and driving recurring revenue through maintenance, monitoring and service agreements. The successful candidate will be commercially astute, technically competent and confident engaging with stakeholders at...
iR
12 Sep, 2026
Permanent
Business Centre Manager
i2i Recruitment Cirencester GL7, UK
What's in it for you? Lead and manage a successful business centre Work in a fast paced, customer focused environment Join a company with a clear growth vision Develop leadership, coaching and management skills Build strong relationships with clients and stakeholders Gain exposure to sales, account management and facilities operations What we're looking for Proven sales and business development success Excellent written and verbal communication skills Strong negotiation and influencing ability Experience leading, coaching or mentoring others Professional, confident and customer focused approach Strong organisational and time management skills Competent using Microsoft Office, CRM and billing systems Experience in facilities or centre management is desirable Understanding of health and safety, GDPR and compliance requirements is beneficial Creative problem solver with a proactive mindset What you'll be doing Manage and grow key...
AWD online
10 Sep, 2026
Full Time Permanent
Operations Manager / Service Delivery Manager
£56,587 yearly
AWD online Hybrid (Gloucester, Gloucestershire, UK)
Operations Manager / Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If you’ve also worked in the following roles, we’d also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including a £16,393 employer pension contribution, 28.5 days’ annual leave, enhanced family leave and up to three paid volunteering days each year.   SALARY: £56,587 per annum...
RH
07 Oct, 2026
Permanent
Finance Operations Supervisor
Robert Half Cheltenham, UK
Robert Half Finance and Accounting are currently looking to recruit a Finance Operations Supervisor to join a well-recognised Professional Services company based in Cheltenham. For the right person the client is offering: Competitive salary depending on experience, bonus, hybrid working and wider benefits package Roles and responsibilities over time will include but not limited to: Lead, mentor, and develop a high-performing transactional finance team, conducting regular 1:1's, annual appraisals, and weekly workload planning meetings Act as the escalation point for complex internal and external queries, supporting the team in overcoming operational bottlenecks Oversee and execute core reconciliations, including daily/monthly bank accounts, credit card expenses, Equal prepaid cash cards and intercompany ledgers to ensure absolute control within the accounting systems Manage the weekly payment run, distributing approved runs to the team and managing final banking...
LG
06 Oct, 2026
Permanent
Retail Shift Manager
Lidl GB Dursley, UK
Summary £15.45 - £15.95 per hour 30 plus hour contract opening and closing shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to...
SAFRAN UK
03 Oct, 2026
Permanent
Senior Test Engineer
SAFRAN UK Gloucestershire, UK
Senior Test Engineer Gloucester SITE Skills: HNC/HND, Degree Mechanical, Hydraulic, Mechatronics, Structural Testing, Static testing, Fatigue testing, Environmental testing, Strain Gauging, Test Rigs. As a Senior test Engineer, you will be responsible for delivering development and qualification tests from the early planning stages through the design and setup of test solutions, execution of testing activities, and final reporting. Safran Landing Systems are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise cover the entire life cycle of our products from end-to-end; Design, Engineering & Manufacturing, through to Maintenance, Repair, and Overhaul (MRO). OEM Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our...
LG
02 Oct, 2026
Permanent
Retail Shift Manager
Lidl GB Gloucester, UK
Summary £15.45- £15.95 per hour 30-35 hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your...
GC
25 Sep, 2026
Permanent
Board Member
Gloucester City Homes Gloucester, UK
Flexible, with mix of online and in person meetings in Gloucester £5,000 per annum and relevant training Time commitment for the role will be up to two days per month, which will vary. This includes preparation for, and attendance at, the following annual meetings: Eight Committee meetings (mix of face-to-face and MS Teams) Four Board meetings (MS Teams) Up to four Strategic Planning and Board Development days (face-to-face, including one overnight stay) Supporting around 12,500 customers in more than 5,000 homes across Gloucester, everything we do is focused on helping people and communities thrive. We work together to provide safe, secure homes and deliver services that make a positive difference to people s lives. Do our values and purpose resonate with you? Could you bring a fresh perspective to our boardroom? We re looking for two new non-Executive Directors to join us as Board Members and help shape our future and build on our successes. We re looking...
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