Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction MUST HAVE'S Experience in customer service within hospitality and/or a telephone based role, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) NICE TO HAVE'S Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures SO, WHAT WILL YOU BE DOING? Providing exceptional customer service via email, phone, WhatsApp, and post Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying...

Our client, a world-renowned further education and resilience training provider, is seeking a Firefighter Training & Development Coach to join its specialist training team around the Gloucestershire area. This permanent, full-time role offers the opportunity to deliver practical and theoretical fire and rescue training across a range of professional development programmes, qualifications and private sector courses. Key Responsibilities: Delivering high-quality fire and rescue training across classroom, practical and blended learning environments Supporting the delivery and continuous improvement of the Firefighter Foundation Development Programme Providing structured instruction, assessment and constructive feedback to learners and delegates Acting as a syndicate lead when required and supporting the coordination of course activities Delivering training at the main site and other locations where required Ensuring the health, safety and welfare of learners, colleagues...

Gloucester Area Permanent Full Time (40 Hours per Week, Monday to Friday 8am-5pm) With potential overtime opportunities Van, phone, PDA, laptop and uniform provided along with electrical test kit and battery drill. Competitive benefits package (please see below for more details) Our skilled tradespeople are at the heart of what we do and have the chance to make a real difference every day. With a supportive team, ongoing training, great benefits, and a focus on wellbeing, GCH is the place where your skills can thrive, and your efforts are genuinely appreciated. Here at Gloucester City Homes (GCH), we re seeking a qualified Electrician to join our PropertyCare team, delivering essential repairs, maintenance and testing services to homes across the Gloucester area. This is an opportunity to build a long-term career with a well-established organisation that invests in its people, provides excellent benefits and offers ongoing training and development. Working...

LOCATION: REGENT ARCADE SHOPPING CENTRE SHIFT PATTERN: Various HOURS: 0 hours per week PAY RATE: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.  KEY RESPONSIBILITIES  To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.  Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions.  Be...

The Fire Instructor plays a key role in the delivery, coordination, and continuous improvement of the Firefighter Foundation Development Programme. Job title: Instructor - Fire Service College Job Description: The FSC is embarking on transformation that will see if curriculum move from a traditional model to hybrid delivery the maximises our unique assets and facilities whilst still delivery high quality theoretical learning. Our aim is to take a ‘digital first’ approach that maximises the use of teaching technologies in effective ways. At the centre, is the ambition to create a world-class learning experience whilst being the leading thinker in Fire and Rescue training. To ready ourselves for this journey we are looking to enhance the Learning Delivery and Transformation Team with people who can bring innovation in teaching and learning, experience of embedding a blended learning approach into an educational context, and who are keen to drive...

WHAT'S IN IT FOR YOU? Competitive salary package 37.5 hours per week with term-time schedule Use of college sports facilities during allocated times School lunch provided during term time Access to pension scheme (subject to probation) Opportunity to work in a supportive educational environment Contribute to a respected independent school with strong academic and extracurricular activities MUST HAVE'S Previous finance experience with accurate data management Experience in debtor management and collections Ability to work efficiently under pressure and meet deadlines Confident, self-motivated, and highly organised Excellent communication and customer service skills Proficient in Office 365, Word, Excel, and Email Team player with a professional attitude NICE TO HAVE'S Experience in fees administration or school finance Familiarity with school billing systems (e.g., iSAMS, Pass, Evolve) Knowledge of Direct Debit collections Relevant...

Trainee Sales Executive Cheltenham 25,000 to 28,000 + Uncapped Commission + Employee Ownership Bonus Realistic First Year Earnings: 35,000 to 45,000+ Are you confident on the phone and enjoy speaking with people? Whether you've worked in retail, hospitality, customer service, a contact centre or an office environment, this could be the perfect opportunity to start a rewarding career in sales. We're recruiting on behalf of a successful and growing Gloucestershire business that is expanding its sales team. Full training is provided, so attitude, communication skills and ambition are more important than previous sales experience. What's in it for You? 25,000 to 28,000 basic salary Uncapped commission structure Realistic first year earnings of 35,000 to 45,000+ Employee ownership and profit share bonus Early finish every Friday 25 days holiday plus bank holidays Holiday buy and sell scheme Full training and ongoing development Clear career...

Permanent Full Time 40 hours Are you highly organised, customer-focused, and ready to play a key role in delivering successful refurbishment projects? We're looking for a proactive Project Co-ordinator to support our project teams, clients, and residents throughout the project lifecycle. In this fast-paced role, you'll coordinate project administration, manage appointments, maintain CRM records, monitor performance data, support customer communications, and ensure projects are delivered efficiently from planning through to handover. You'll work closely with Project Managers, clients, and stakeholders to provide a seamless customer experience while maintaining the highest standards of accuracy and organisation. We're seeking someone with excellent communication skills, strong attention to detail, and experience in administration or project support. Proficiency in Microsoft Office and a commitment to delivering exceptional customer service are essential. If you're a...

Service & Small Works Engineer CIA Fire & Security Part of the Ranger Group Location: Gloucestershire and Surrounding Areas Department: Service & Small Works Job Type: Full-Time, Permanent, Field-Based Salary: £32K - £40K, Dependent on Experience Join CIA Fire & Security Part of the Ranger Group CIA Fire & Security, part of the Ranger Group, is looking for an experienced Service & Small Works Engineer to join our growing team. This is an excellent opportunity for a motivated and professional engineer to become part of a respected, customer-focused business with strong opportunities for training, development and career progression. We are particularly interested in hearing from engineers who are Gent qualified or have strong experience working with Gent fire alarm systems. Key Responsibilities Service, maintain and fault-find on fire and security systems. Carry out planned preventative maintenance visits....

SERVICE ENGINEER FIRE & SECURITY £32,000 £38,000 + Company Vehicle + Fuel Card + Excellent Benefits Cirencester (GL7 1YG) Full Time Permanent Join CIA Fire & Security Part of The Ranger Group CIA Fire & Security has been protecting businesses, people and property since 1982. As part of The Ranger Group, we continue to invest in our people, technology and growth. We are looking for an experienced Fire & Security Service Engineer to join our successful team covering Cirencester and the surrounding areas. The Opportunity This is an exciting opportunity to join a respected and growing business where you will play a key role in maintaining and servicing a wide range of Fire & Security systems. You will be trusted to deliver exceptional service, build strong customer relationships and represent our business professionally on site. Key Responsibilities • Service, maintain and repair Fire Alarm, CCTV, Intruder Alarm and Access Control...

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, covering the South West. Representing proAV, taking full responsibility for maintaining high levels of Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA s and KPI s. You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will be responsible for ensuring fault resolution is to Client satisfaction, ensuring the commercial impact of the account is upheld. You shall be responsible for the management of and timely updating of fault tickets. This is an exciting opportunity for an exceptional, experienced AV Field...

Our client has an opportunity for a Fire Instructor to join their team on a permanent basis. You will be providing a professional teaching capability to support learning and development across the range of FSC courses, fire & rescue service qualifications and wider private sector training. Role : Fire Instructor Location : Moreton-In-Marsh Hours : Monday to Friday Salary : 38500 What you'll be doing: To undertake the duties of an instructor including delivering feedback to delegates and when required act as a syndicate lead as part of personal development. Responsibility to ensure the health, safety and welfare of learners, colleagues and visitors, and delivery off site at other training venues. To support the FSC annual delivery plan by actively seeking opportunities, broadening skills to support the requirement for delivery tutors to be skilled in a range of specialist areas, and assist with the delivery of courses that fall outside of these. Promote our core...

A Business and Sales Support Administrator is required local to Cheltenham, to support the sales and wider business operations teams of a growing renewable energy technology manufacturer. The Business and Sales Support Administrator will play an important part in processing customer purchase orders, progressing sales activity and keeping accurate business records. The role involves regular contact with residential customers, trade customers, wholesalers, installers and suppliers by telephone and email. The successful Business and Sales Support Administrator will be organised, accurate and comfortable managing several priorities in a busy commercial environment. This is a varied opportunity for someone who enjoys keeping work moving, supporting colleagues and delivering a professional service to customers and partners. Key Responsibilities Process customer purchase orders accurately and progress them through each stage. Maintain clear order records and keep...

Summary £38,000 - £46,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big...

Title: Fleet Driver Location: Stroud Summary: The Fleet Driver will work closely with the Fleet department collecting and delivering for the GEL business. Responsibilities: Delivering vehicles from Fleet department to site and site to Fleet department performing vehicle handovers with documentation. Collecting and delivery parts from suppliers. Determining the most efficient route for deliveries based on traffic patterns, time constraints, and other factors. Maintaining contact with the Fleet department to ensure that all deliveries arrive within specified timeline. Performing routine light maintenance on vehicles, including cleanliness, checking lights, levels, and tyre pressures, and completing daily Fleet walkaround checks. Making sure all documentation is up to date and accurate, such as delivery notes. Communicating with sites about delivery status. Keeping track of fuel usage and refuelling vehicles when...

Job Title: Traffic Engineering Team Manager (Engineering and Surveying) Location: Westgate Street, Gloucester, GL1 2TG Contract duration: Permanent Working Hours: 37 hours per week (09:00-17:00) Start Date: ASAP Pay Rate: PAYE £ 60,532.00 per annum Job Ref: (phone number removed) Job Responsibilities Lead and manage the Traffic Engineering team , providing project management, engineering design and contract management services for the Council s capital highway programme. Provide confident leadership and effective management to ensure the operational delivery of the service. Lead the delivery of a substantial programme of highway improvements, ensuring projects are delivered safely, to budget and within agreed programmes. Oversee the delivery of highway and traffic engineering schemes throughout their lifecycle, including: Road safety and casualty reduction Safer Roads and Community 20s initiatives Active travel and sustainable transport Public...

GI Group are currently recruiting for multiple HGV Class 1 Drivers for one of the worlds leading parcel delivery networks in Bristol (BS16). Drivers shifts: We are looking for HGV Class 1 Drivers to work afternoon shifts on an ad-hoc basis. - (Apply online only) starts - Monday to Friday - Weekend work available - Average 12-hour shift HGV Class 1 Drivers pay & benefits: - Monday to Friday - 20.34 per hour - Overtime (After 8 hours) - 25.25 per hour - Saturday - 23.52 per hour - Overtime (After 8 hours) - 25.25 per hour - Sunday - 26.25 per hour Please note these rates are inclusive of holiday pay HGV Class 1 Driver main duties will include: - Conducting Vehicle checks - Trunking work to depots and Hubs - Prioritising workload to ensure time commitments are met HGV Class 1 Driver requirements: - A presentable appearance, an eye for detail and a positive attitude. - No more than 6 penalty points. No DD / IN / DR / DN / TT endorsement...

Interim Community Manager Cheltenham Full-Time Temporary Contract 15.00 - 18.00 per hour (DOE) Immediate Start Contract until at least January with potential extension We are currently recruiting for an experienced Interim Community Manager to join a busy, customer-focused workspace environment in Cheltenham. This is an excellent opportunity for a confident and proactive manager to lead on-site operations and ensure an exceptional experience for clients, members, and visitors. Key Responsibilities Oversee the day-to-day running of the site Lead, support, and motivate the on-site team Deliver outstanding customer service and member experience Build strong relationships with clients and stakeholders Manage front-of-house operations and site presentation Coordinate meetings, events, and community activities Monitor operational performance and customer satisfaction Ensure health & safety and compliance standards are maintained About You Previous...

Job Description Join Our Team as a Lettings Manager at Taylors, Connells Group At Taylors , part of the Connells Group, we are proud to be the Home of Opportunity . Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in Gloucester offers the chance to lead a successful branch while continuing to grow your career within the UK's leading property services group. Your Role: As Lettings Manager, you will take full responsibility for the performance and growth of our Gloucester residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants. You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you...