Customer Service Assistant (Summer Campaign 2026) Darlington Station £13.45 per hour (PAYE), 35 hours per week, shift-based role Contract length: 17.07 09.2026 Kickstart Your Railway Career This Summer at Darlington Station! The role and about you We are looking for reliable, proactive and customer-focused Customer Service Assistants to join the team at Darlington Station on a summer temporary basis. This is a fantastic opportunity to build experience within the railway industry, working in a fast-paced and customer-facing environment where no two days are the same. In this role, you will be responsible for supporting passengers throughout their journey, acting as a key point of contact across the station. You will provide clear and accurate information regarding train times, platform details, journey planning, and ticketing queries. You will also assist passengers with luggage, mobility needs, and general wayfinding, helping to ensure a smooth and positive travel...

Service Desk Manager Salary: National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. If so, then read on! About the Team The Financial Analytics Control and...

Retail Operations Manager (Temporary Cover) Location: Darlington and surrounding areas Hours: 15-22 hours per week (2-3 days per week) Duration: Temporary cover Salary: £14.45 per hour We are currently seeking an experienced Retail Operations Manager to provide short-term support across a well-established charity retail operation. This is a hands-on operational management role supporting a network of charity shops and warehouse operations during a period of temporary cover. Key Responsibilities Lead, manage and support Shop Managers and Warehouse Leads Provide operational guidance and day-to-day management support across multiple locations Work closely with the Head of Retail to maintain service standards and performance Support staff management processes, including employee relations where required Help drive retail performance and identify opportunities for improvement Assist with progressing recommendations from a recent external review of retail operations Ensure high...

Overview Gillespie Recruitment are delighted to be working with a well-established and forward-thinking organisation to recruit an Operations Support Assistant. This is an excellent opportunity for a highly organised and adaptable individual to join a busy, collaborative environment. The role offers a varied workload, combining client services, administration, events coordination, and operational support. The Role This is a hands-on position supporting the day-to-day operations of a dynamic business centre. You will play a key role in ensuring a high standard of service is delivered to clients while supporting the smooth running of the site. Key responsibilities as an Opperations Support Assistant: Acting as the first point of contact for visitors and delivering excellent customer service Managing client enquiries and maintaining accurate CRM records Coordinating meeting rooms, bookings, and internal events Supporting event setup, logistics, and liaison...

Senior Service Desk Analyst: Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide senior operational support to the Service Desk? Do you want to have a role that combines hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities? If...

Do you have extensive experience or background in maintaining a website and working with content management systems? Do you possess or wish to develop customer management and communication skills? If so, we'd love to hear from you! About the Team The Government Economic and Social Research Team (GESR) is a friendly and dynamic team who support the Government Social Research (GSR) and Government Economic Service (GES) cross government professions. We work to ensure that social researchers and economists have all the tools needed to produce the best analysis and evidence for policy makers in support of the entire range of UK Government and public service activities. We also work with external organisations as partners on things that matter like improving the use of evidence in policy making and growing diversity in recruitment. The team is organised into a Strategy and an Operations team, who together deliver all the policies and commitments in the GSR and GES Strategies,...