The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team.   Please note: C1 level and above in English, German & French (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  High level of proficiency in both written and spoken business French is essential. The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver...

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.   Role Overview We are seeking a C15 director within CitiService to own Citi’s most strategic and complex global Investor Services client relationships from an Operational perspective. This role serves as the Operations relationship lead and trusted advocate for our clients across the Investor Services product suite, including Fund Accounting, Middle Office, Transfer Agency, Trade Settlements, Asset Servicing, Cash/FX, Tax Operations, and Lending. The role includes influencing clients’ operating strategies while shaping Citi’s service model and product roadmap in...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  H i gh level of proficiency in both written and spoken business French is essential as well as experience in the French life insurance market The role holder will play a lead role for service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with...

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.   About Investor Services Citi's Investor Services provides a comprehensive suite of services across over 100 markets globally, supporting significant product and client growth in local and global products including Custody, Funds & Execution Services. We are a critical partner for our clients, ensuring efficient and scalable operational services. Role Overview We are seeking an experienced and client-focused leader at the C14 level to join the CitiService team supporting Investor Services Operations. This individual will be a part of the leadership team...

Are you looking for a career move that will put you at the heart of a global financial institution? Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. Team/Role Overview The Fund Accounting ETF Manager will implement and deploy Citi’s European ETF (Exchange Trades Funds) operations function, apply strong knowledge of ETFs, maintain a customer service and operational focus, and deliver an integrated, value-added service to clients. This role will also assist in implementing the target operating model to support ETF funds and will assist the senior manager with client onboarding and ongoing business-as-usual (BAU)...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications and problem solving. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.  Team / Role Overview: This is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as...

At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW JOB: For our store in Dublin - Dundrum we are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock. 20 hours per week. YOUR MAIN RESPONSIBILITIES: To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner. To...

At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW JOB: For our store in Dublin-Dundrum , we are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock. 20 hours per week. YOUR MAIN RESPONSIBILITIES: To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner. To...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. WE NEED YOU TO: Ensure customer service is of the highest standards at all times Support your Management Team in achieving company sales targets and operational goals Be a role model for our brand with our personal presentation standards Handle stock effectively and ensure your area maintains excellent visual presentation consistent with company...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Sales Manager is a true ambassador of the Company. The role will take the ownership to lead, coach and build Client relationships. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service. SALES Deliver budgeted sales. Create a customer centric culture by...

The Customer Success Specialist will support a group of assigned clients across multiple industries. They will be responsible for developing the client relationship and understanding of the client business and product installations to identify the consumption and overall experience of these valued accounts. The Customer Success Specialist will focus on the transition from prospect to product user and will act as the first line of contact for the client. They will drive consumption, identify new revenue opportunities, and partner closely with Key Account Executives and Field Sales Executives. This job will ensure customer satisfaction, strengthen relationships, and support the execution of account strategies.   Your Next Challenge: Drive consumption of committed deals through onboarding, regular check-ins, and new user expansion initiatives. Responsible for providing client support by answering queries and problem solving, preparing customer meetings and delivering timely...

The Customer Success Specialist will support a group of assigned clients across multiple industries. They will be responsible for developing the client relationship and understanding of the client business and product installations to identify the consumption and overall experience of these valued accounts. The Customer Success Specialist will focus on the transition from prospect to product user and will act as the first line of contact for the client. They will drive consumption, identify new revenue opportunities, and partner closely with Key Account Executives and Field Sales Executives. This job will ensure customer satisfaction, strengthen relationships, and support the execution of account strategies.   Your Next Challenge: Drive consumption of committed deals through onboarding, regular check-ins, and new user expansion initiatives. Responsible for providing client support by answering queries and problem solving, preparing customer meetings and delivering timely...

Job Description Why Patients Need You Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure customers and patients have the medicines they need, when they need them. Working with our innovative engineering team, you'll help bring medicines to the world even faster by imagining what’s possible and taking action. What You Will Achieve Working with Pfizer’s dynamic engineering team, you will play a critical part in managing the maintenance and reliability engineering activities involving the redesign, maintenance, and repair of utilities systems, buildings, and production/non-production equipment. As an Engineering Maintenance Technician, your knowledge and skills will contribute towards the goals and objectives of the team.  Your ability to meet team targets will help in completing critical deliverables. Your innovative use of communication tools and...

Location: Dublin Working Pattern: Hybrid (3-days on site) Role: Head of Compliance (PCF12) Role Description The Risk and Compliance function exists to enable the FNZ Group to safely achieve its strategic objectives and protect value ; to support the growth and delivery of services and propositions to the quality our clients and regulators expect . This role has been created in order to: Reporting into a Chief Risk Officer, this post sits within the second line of defence (2LOD) risk and compliance function and can shape the risk and compliance approach within FNZ. This role will provide insight, oversight and challenge on risk and compliance matters. The role has intensive stakeholder engagement both with the business and externally e.g., regulators, shareholders and clients. Key responsibilities will focus on supporting the [regional] business with its immediate and ongoing Risk and Compliance obligations. The role will require the provision of risk...

Role Description & Key Responsibilities We are looking for an exceptional lawyer to join us as Head of Legal, EU DAC. FNZ EU DAC is an investment firm authorized in Ireland under MiFID, and is one of FNZ’s major platform hubs for its European business, its clients and supplier contracts. Our Head of Legal will need a solid background in financial services and will have experience of a high growth working environment. The role is multi-jurisdictional as EU DAC is based in Ireland, and governed by the Central Bank of Ireland, but it has multiple branches across Europe. The Head of Legal will covers a broad range and variety of regulatory, contractual and governances matters across the multiple business lines under the EU DAC umbrella. The role’s primary function is to act as a source of independent advice to the EU DAC business. This role will bring commercial, product, regulatory and governance expertise to the Irish business to support its operations, the delivery of the...

About Citi Citi, the leading global financial services company, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the...

Citi, a leading global bank, serves approximately 200 million customer accounts and operates in over 160 countries and jurisdictions. Citi provides a broad range of financial products and services, including consumer banking, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities encompass safeguarding assets, lending money, making payments, and accessing capital markets for our clients. Team / Role Overview Trade and Working Capital Solutions (TWCS) within the Services organization is a dynamic, high-growth global business offering working capital solutions across Banking, Capital Markets, Mergers and Acquisitions, and Citi Commercial Bank client segments in over 100 countries. As a critical component of the TWCS Business Execution team, we are seeking an experienced and dynamic Senior Manager to join our Trade Business Execution team as a Digital Capability Manager for our Working Capital Solution (WCS)....