Job Title Sales & Loyalty Team Manager Job Description The Loyalty Team Manager is responsible for leading, coaching, and developing a team of Loyalty Consultants to deliver customer retention, revenue protection, and commercial growth across the Small Business customer base. This is a hands-on leadership role, requiring regular observations, coaching, and performance management to build a high-performing team that keeps customers with Sage. Through a consultative and value-led approach, the Team Manager will develop colleague capability, enabling the team to understand customer needs, build customer confidence, increase product adoption, and maximise the value customers receive from Sage solutions. They will create a culture of accountability, ownership, and continuous improvement, ensuring colleagues are equipped to deliver exceptional customer experiences while achieving commercial objectives. The role is responsible for driving renewals, reducing churn,...

Job Title Director, EMEA Web Strategy & Commercial Performance Job Description As Director, EMEA Web Strategy & Commercial Performance, you'll set the strategy, roadmap and conversion agenda for web across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. It's a senior leadership role at the intersection of commercial strategy, digital experience and execution. You'll have the scope to challenge established thinking, build scalable capabilities across EMEA and lead a high-performing, multi-market web organisation. Overview of the team You'll lead a large, multi-market web organisation working across our Medium/B2B and Small/eCommerce go-to-market motions. Working closely with Performance Marketing, Regional Media,...

Job Title Senior Corporate Strategy Analyst Job Description This role is required to deliver several business-critical priorities in FY27, including delivery of the Business on a Page dashboard (BOAP), which will become Sage's primary CEO and ELT-level performance and strategy execution platform. The role will also support the operation and governance of Company and Leadership OKRs through WorkBoard, connect Company OKRs to product semester planning and GTM execution, analyse strategic performance and intervention opportunities, and contribute to key strategic events and processes including Board Strategy Day, strategic planning and growth opportunity assessment. This is a hybrid role, 3 days per week from our Newcastle office. Key Responsibilities Summary of the Role This is a high-profile opportunity to work at the heart of Sage's strategy and executive decision-making. As a Senior Insight Analyst, you will turn complex business data into clear,...

Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them. WE NEED YOU TO: Consistently deliver exceptional customer service Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team Responsible for opening and closing of the till system Welcome customers warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team Efficiently manage...

Workshop Operations Manager (City Transport) Location: Newcastle Upon Tyne Salary: £51,928 - £56,293 per annum Contract Type: Permanent, Full Time At Newcastle City Council, our Fleet Services team plays a vital role in keeping the city moving. The services we support impact the economy, the environment, and the quality of life of our residents every day. The Fleet Services Division plays a critical role in enabling frontline services to operate effectively. By providing a well-maintained, legally compliant, and increasingly sustainable fleet, we support the delivery of key council functions while helping to reduce environmental impact and contribute to the city s carbon reduction ambitions. From waste collection and street cleansing to highways maintenance and environmental services, our fleet is essential to delivering frontline services across the city. What the role will involve? If you aspire to make a real difference and are passionate about...

Assistant Business Manager, Charlotte Tilbury - Fenwick, Newcastle 40 Hours per week, Full Time position About the Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative...

Job Title Corporate Communications Director Job Description Job Description The Director, Corporate Communications is a senior leader responsible for building confidence in Sage's strategy, leadership, performance and transformation across internal and external stakeholders. Working closely with the Executive Leadership Team and senior leaders across Sage, this role shapes an integrated corporate narrative that helps colleagues understand Sage's direction while strengthening the company's reputation with media, investors and other influential stakeholders. The role brings together corporate and financial communications, colleague and transformation communications, reputation and issues expertise around shared strategic outcomes. Acting as a trusted adviser, the Director will bring stakeholder insight into decision-making, help create leadership alignment and provide clear counsel through complex and high-profile business moments. This is a hybrid role, 3 days...

Job Title IT Support Analyst Job Description Job purpose: Our mission is to transform the way IT is delivered to colleagues with a focus on simplicity, mobility, and efficiency. IT Support is core to enabling and maintaining service at the highest levels, ensuring our colleagues can remain focused on our customers. We support unified, global IT platforms, multi-channel engagement and a consistent, world class colleague experience across the globe. In this role, you will provide colleagues with technical support across business applications and access, Microsoft 365 and identity services, endpoint devices (Windows and macOS laptops, iOS and Android mobiles) and audio-visual equipment. You will collaborate closely with other IT teams to resolve colleague requests, isolate root causes, and aid in rapidly restoring services when needed. Operating primarily at first line (Tier 1, with some Tier 2), you support the configuration, installation, and general troubleshooting of...

Job Title Account Executive - People Job Description About the role Are you a driven SaaS sales professional who enjoys opening doors, solving complex customer challenges and taking opportunities all the way from first conversation to signed contract? We're looking for an Account Executive to join Sage People, focused exclusively on winning new customers across the UK You'll take ownership of qualified opportunities from discovery through to solution development, commercial negotiation and contract signature. But this isn't a role where you'll simply wait for leads to land. You'll also build your own pipeline, develop relationships with prospective customers and create new opportunities through targeted outreach, referrals, events, partners and your professional network. Selling across the Sage People portfolio, you'll work with customers to understand their HR and Payroll challenges and bring together the right solutions to deliver meaningful business...

We are the internal recruitment partner working with a leading global home appliance brand known for producing affordable, energy-efficient, and innovative household appliances. We are looking for a commercially minded Retail Manager to lead the Hotpoint Factory Outlet in Gateshead. This is an exciting opportunity for an experienced retail professional to take ownership of a customer-facing outlet, drive sales growth and develop a small team. The outlet sells refurbished and graded appliances to both trade customers and the public. You will take responsibility for the day-to-day running of the outlet, overseeing sales performance, stock management, customer service and profitability. This role would suit someone who enjoys being hands-on, developing new business opportunities and taking ownership of a store’s commercial performance. Responsibilities: Lead and develop a small team, driving sales targets, KPIs and margins. Build relationships with trade customers and...

About The Role My client based in the North East is looking for a Technical Operations Manager to join their team on a full time, permanent basis. Due to various contract locations, we will also consider applicants from North West and the Midlands This is an exciting opportunity to join a well-established technical services business delivering water management, compliance, and treatment solutions across a range of regulated environments The job is a hands-on leadership role responsible for overseeing the successful delivery of specialist technical projects and service activities, providing operational support, technical guidance, and client engagement to ensure work is delivered safely, efficiently, and to a high standard Key Responsibilities: Provide leadership and technical oversight across specialist projects and service operations, ensuring activities are delivered safely, efficiently, and in accordance with regulatory and company standards Lead, support, and...

LOCATION: Galleries Shopping Centre CONTRACT: Permanent HOURS: 40 hours per week PAY RATE: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! ROLE OVERVIEW AND PURPOSE The Galleries Washington is home to over 120 high street and independent stores, services complemented by a wide range of F&B options. It is the heart of the town centre and attracts over 12 million shoppers every year. The role of The Retail Liaison & Content Co-ordinator requires a confident, self-motivated, and commercially driven individual who is confident in building relationships with various teams including on site partners, tenants and external stakeholders. This is an energetic, busy, and varied role suitable for someone with a passion for retail, who can tell a story and is up to date with the latest social trends. The...