Customer Journey Manager (Business Analyst Data Quality) 6 Months - Contract Leeds / Edinburgh (2 days a week on site) Are you passionate about data and its impact on customer experience? Do you thrive in a dynamic banking environment where your analytical skills can shine? If so, we have an exciting opportunity for you! What You'll Do: As the Customer Journey Manager focused on Data Quality, you'll play a pivotal role in enhancing our customer experience through effective data management. Here's what your day-to-day will look like: Data Analysis: Dive deep into various data sources to identify key themes, trends, and potential business impacts that drive decision-making. Research Excellence: Conduct primary research and curate relevant information to inform analysis and reporting. Stakeholder Support: Enable and advise stakeholders on data management systems and frameworks to maximize business benefits. Documentation Development: Craft, edit,...

Summary Job Title : Customer Service Assistant Location : Edinburgh Ettrick House Contract : Temporary - Ends 31st December 2026 Start Date : 13th July 2026 Working Pattern : Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Pay Rate : 14.40 per hour Hybrid Working : Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support...

JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for...

An exceptional opportunity has arisen to join Porsche Centre Edinburgh, representing one of the world's most iconic and aspirational automotive brands. Porsche is synonymous with performance, innovation, precision engineering, and an unrivalled heritage a marque recognised globally for setting the benchmark in luxury automotive excellence. This rare opportunity is ideal for an ambitious, driven individual who thrives in a high-performance, client-focused environment. Based within our Edinburgh Centre, the successful candidate will play a pivotal role in delivering an exceptional and seamless Porsche ownership experience, ensuring every client interaction reflects the brand's uncompromising standards and world-class reputation. Alongside the opportunity to represent such an iconic brand, we are deeply committed to investing in our people through industry-leading training and development. From immersive manufacturer programmes to ongoing professional development, Porsche Centre...

Administrator Are you ready to step into a dynamic role where your administrative skills can shine? Lloyds Banking Group is on the lookout for a dedicated Administrator to join their team at Teviot House, Edinburgh. This is a fantastic opportunity to gain experience in the banking sector while working in a supportive environment! Contract Type : Temporary Contract Duration : 6 months Location : 100% office-based at Teviot House, Edinburgh Hourly Rate : 14.40 p/hr Working Hours : 35 hours per week, Monday to Friday between 8 AM and 6 PM Start Date : ASAP As an Administrator, you will: Handle everyday banking processing tasks while working from centralised systems to fulfil client requests. Manage various activities including risk indicators, posting cheques, and letters. Carry out simple procedural tasks to support the management of external client relationships. Assist with routine customer needs and handle non-standard or more complex cases using...

Join Our Team as a Visual Designer! Contract Length - 6 Months Location; Edinburgh Working Pattern: 2 days per week in the office Are you a talented Visual Designer looking to make a meaningful impact in the digital product design space? Do you thrive in a dynamic, product-led environment? If so, we want to hear from you! About the Role As a mid-to-senior level Visual Designer, you'll play a pivotal role in enhancing and elevating digital product experiences across multiple brands. You will work within an established design system, blending creativity with technical feasibility to deliver visually striking and user-friendly designs. What You'll Do: Elevate Experiences: Apply your visual design expertise to enhance digital products on both web and mobile platforms. Collaborate Effectively: Work closely with Product Owners, Engineers, UX Designers, and Customer Journey Managers in a multidisciplinary team to ensure cohesive end-to-end experiences. Produce...