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customer experience advisor Greater Manchester
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Onsite  (16)
Marshalls
30 Apr, 2026
Full Time
Internal Sales Advisor
Marshalls Ramsbottom, Bury, UK
Internal Sales Advisor Ramsbottom, Bury 4 days in the office per week Monday to Friday 8:30am - 5pm Marshalls Mortars & Screeds is the UK’s largest independent supplier of mortars, screeds, renders, and modified sands. Part of the Marshalls Group, we provide a comprehensive and continuously expanding portfolio of products, whilst investing in our people, services, and manufacturing technology, to deliver outstanding and innovative products. We have an exciting opportunity for a passionate and motivated Internal Sales Advisor to join our Sales team at our Ramsbottom site. So, what's the role? You will be the point of contact for customers within a designated sales territory. In this inbound sales role, you will take ownership of all sales requests, taking the customer through the sale process efficiently, and ensuring each enquiry comes to a conclusion. You will be responsible for a range of activities from creating quotes, ensuring timely and accurate delivery,...
Time Recruitment Solutions Ltd
28 Apr, 2026
Permanent
Mortgage Advisor
Time Recruitment Solutions Ltd Manchester, UK
Mortgage Advisor - Manchester City Centre Full-Time Hybrid Working OTE £50,000 Basic Salary £28,000-£35,000 (dependent on CeMAP qualification) Benefits Package Up to 25 days' annual leave plus bank holidays Your birthday off every year Healthcare cash plan Contributory pension scheme (matched up to 5%) Cycle to work scheme Life assurance Long service awards Modern city centre offices with step-free access Hybrid working available after probation (minimum 3 days onsite per week) The Opportunity Time Recruitment is proud to represent a forward-thinking financial services organisation with a social purpose. This is your chance to join a team that's redefining financial inclusion for UK homeowners through bespoke lending solutions. If you're passionate about customer service, thrive in a fast-paced environment, and want to make a genuine impact-this role is for you. Key Responsibilities Manage inbound leads...
Capita
17 Apr, 2026
Full Time
Service Advisor / Administrator
Capita Manchester, UK
Capita are seeking a permanent, full-time experienced Service Administrator / Advisor to join our Collectives area. You will be required to process all customer’s ISA requests received via the Customer Contact Centre, email and via post. This can be from retail and institutional customers. Most of the incoming work is same day processing so speed, accuracy and time management is essential to the role. You must be able to prioritise you own workload within guidelines in order to meet SLA deadlines without compromising on quality. All work is subject to quality checking to ensure accuracy and completeness on the day. You must be a committed and flexible team member who can provide additional support as and when required, working closely with all Collectives Teams including the Payment and Collections Team. This is a great opportunity for someone with previous experience of working in a regulated Financial Services environment (ideally in Life and Savings) as you will ensure...
AWD online
16 Apr, 2026
Full Time Permanent
Customer Service Advisor / Retention Agent
£25,000 yearly
AWD online Altrincham, Greater Manchester, UK
Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor   SALARY: £25,000 per annum + Uncapped Commission (£5,000 OTE) + Benefits          LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday...
Recruitment Helpline
08 Apr, 2026
Permanent
Parts Advisor
Recruitment Helpline Rochdale, UK
Excellent opportunity for an experienced Parts Advisor to join a well-established company based in Heywood Salary: From £30,000.00 per year Job Type: Full Time Permanent Location : Heywood, OL10 Benefits: Company pension, free parking Imagine working for an accident repair group that puts its people and invests in their development first. Other benefits working for the group includes; A company with true family values Christmas leave with your family every year A company that actually lives up to their word "we put our people first" Responsibilities : Identify and source vehicle parts accurately using manufacturer and supplier systems Order, receive, check, and store incoming parts deliveries Monitor stock levels and maintain accurate records Liaise with technicians to ensure parts are available when needed Maintain strong relationships with suppliers and internal teams Uphold our high standards of service and professionalism...
b3 jobs Ltd
01 May, 2026
Permanent
Quality & Food Safety Officer
b3 jobs Ltd Wigan, UK
Quality & Food Safety Officer A long running company with propelled success in the baking sector. Their innovative influences are not to go unnoticed in the ever-changing food manufacturing industry consistently providing customers with high end quality ingredients. About the Quality & Food Safety Officer job The purpose of your role will be to play a critical role for ensuring the quality and safety of food products by supporting and driving continuous improvements across manufacturing processes. Working closely with all departments, they conduct process audits, use data and analysis to identify issues, and help implement effective, evidence-based improvements. Key tasks Proactively identify and resolve root causes of issues, using data analysis to determine trends. Identify opportunities for process improvement and work with different teams to fix issues and prevent them happening again. Conduct regular inspections of raw materials, production...
Pontoon
01 May, 2026
Contract
Design Researcher
Pontoon Manchester, UK
Design Researcher 6 months Location: Newport/ Cardiff/ Bristol/ Manchester - Hybrid Working Pattern: Our work style is hybrid, which involves spending at least two days per week or 40% of our time in the office. If you are based in South Wales or SW England, your base will be our office in Newport. Occasional travel to Newport will be needed if you are based in Manchester. About the role We are looking for an experienced Design Researcher contractor to join our multi disciplinary design team. You will be responsible for leading and delivering research that shapes product and service decisions across the end to end development lifecycle. This role is suited to someone who can hit the ground running, operate with a high degree of autonomy, and confidently influence stakeholders through high quality research and insight. What you'll be doing Work closely with designers, product managers and engineers to identify and prioritise customer problems and define...
Age Uk
30 Apr, 2026
Permanent
Shop Supervisor
£12.71 hourly
Age Uk Leigh, UK
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Leigh, Wigan! Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you! We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age...
The Guinness Partnership
26 Apr, 2026
Permanent
Independent Living Advisor
The Guinness Partnership Droylsden, UK
JOB DESCRIPTION About the role Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service. We have a new opportunity for an Independent Living Advisor to join our team in Manchester for 6 months. This full-time role is ideal for someone passionate about supporting older adults in maintaining their independence and well-being. Reporting to the Independent Living Manager, you will provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health...
AJ Bell
25 Apr, 2026
Permanent
Product Delivery Manager
AJ Bell Manchester, UK
Job Description AJ Bell are looking for a Product Delivery Manager to drive our ambitious strategic plans and help transform ideas into meaningful results. The Product Delivery Manager is responsible for developing and delivering new functionality and features for the Operational and Regulatory teams. They will help create and champion the product vision, strategy and roadmap whilst ensuring that it aligns with the company vision, strategy and business goals. What does the job involve? The key responsibilities of the role are as follows: Overall responsibility for prioritising and driving the delivery of key strategic business change. Drive innovative development response to customer and business feedback, efficiency saving opportunities and ideas to differentiate AJ Bell from other retail investment providers. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Manage the...
AJ Bell
25 Apr, 2026
Permanent
Head of Operational and Regulatory Change
AJ Bell Manchester, UK
Job Description The Head of Operational and Regulatory Change will be responsible for ensuring that change and process improvements are resourced, analysed, risk managed and delivered successfully on time, within budget and to a consistently high quality - working with the operational product, development, testing, implementation, and business teams through to live. The role will be responsible for business analysis and execution and project management working in conjunction with the Product Delivery Manager and key stakeholders in relation to the prioritisation of changes. The successful candidate will have experience in the change profession operating at a senior level, managing change teams such as business analysis, delivery teams and project management teams and with a proven track record of successfully delivering change of all scale from small change to large initiatives. Evidence of the ability to influence and to develop strong relationships at all levels is key, as is...
MBDA UK
24 Apr, 2026
Permanent
Operational Technology Risk Manager
MBDA UK Manchester, UK
Bolton We have an opportunity working on behalf of UK Facilities Management, the Operational Technology (OT) Risk Manager will act as the deployed local security leader and expert in all elements of security for General Infrastructure Management Systems (GIMS) policy. Salary : Circa£60,000 depending on experience Dynamic (hybrid) working : 3-4 days per week on-site due to workload classification and frequent travel to all sites across the UK Security Clearance : British Citizen or a Dual UK national with British citizenship/Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension : maximum total (employer and employee) contribution of up to 14% Flexible working:...
Group 1 Automotive
23 Apr, 2026
Permanent
Broker Sales Support - Volkswagen Stockport
Group 1 Automotive Manchester, UK
Broker Sales Support - Volkswagen Stockport £33.5 OTE uncapped Fun, exciting, rewarding work. Join us for the ride. As a Broker Sales person you will proactively and professionally, manage and grow broker sales opportunities and profitability through excellent customer service. As part of a successful, global automotive group, you ll broaden your experience across both sites and brands. And with the right support from us, you ll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our...
Capita
23 Apr, 2026
Full Time
Customer Service Adviser - Financial Services
Capita Manchester, UK
Capita is seeking Customer Service Advisors to be part of our vibrant team, on a key Financial Services contract based in Manchester. You will be responsible for assisting customers with queries and administration of their life and pensions account, with most contact being inbound telephone based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Our Flexible Advisors work in small teams receiving full training as well as ongoing support and development. The roles will be initially on a full time, permanent basis, working 37.5 hours per week covering shifts between 8am to 6pm (8-4, 9-5, and 10-6 on rotation). We would expect new team members to be office based full time for the first 4-6 months during training and probation, then once...
RK Accountancy
17 Apr, 2026
Permanent
Service Administrator
RK Accountancy Manchester, UK
Due to continued growth this established financial services business in Cheshire is looking for 2 x Client Services Administrators. (Office based: 9am to 5pm. 30-minute lunch) Principal Accountabilities / Main Responsibilities: Pre meeting information packs Review of client performance Reconciliation of client account movement Post meeting outcome reports System updates Reporting writing Liaising with Advisers Working with other internal teams Ad-hoc duties as required Knowledge & experience: Experience of professional services industry Experience at working in fast paced environment Skills: Good team skills and desire to working collaboratively Excellent verbal and written communication skills Can-do attitude Great attention to details Previous experience in administration Computer literate Behaviours: A customer focussed outlook Team player A desire to succeed Proactive approach Results driven - takes ownership In return you...
Finlay Jude Associates
15 Apr, 2026
Permanent
HSQE Advisor
Finlay Jude Associates Manchester, UK
FJA are currently recruiting for an experienced HSQE Advisor on behalf our client in the Greater Manchester area. You will be responsible for covering sites and offices across the Manchester area, with additional ad hoc support required across other sites across the Leeds and Yorkshire region. The HSQE Advisor plays a key role in ensuring the organisation's Health, Safety, Quality, and Environmental (HSQE) Management Systems comply with the requirements of ISO 9001, ISO 14001, ISO 45001. The role involves analysing trends, incidents, and investigation outcomes to identify lessons learned and highlight any deficiencies within HSQE systems. You will recommend and support the implementation of effective solutions and industry best practices. Benefits in the role of HSQE Advisor : Salary 45,000 plus car / car allowance 32 days holiday, Christmas shut down and extra holiday purchase scheme Attractive pension scheme Long service recognition and extra holiday...
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