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customer experience advisor Cardiff
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Customer Service  (3) Sales  (2) Admin-Clerical  (1) Legal  (1)
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Temporary  (3) Permanent  (3) Part Time  (2)
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£25,000 - £35,000  (1)
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Onsite  (8)
Pontoon
13 May, 2026
Temporary
Customer Service Advisor
£14.40 hourly
Pontoon Cardiff, UK
JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 22 June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans,...
Pontoon
09 May, 2026
Temporary
Customer Service Advisor
Pontoon Cardiff, UK
JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 22nd June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars,...
Quick Staff UK
06 May, 2026
Permanent
Legal Advisor
Quick Staff UK Cardiff, UK
Quick Staff UK is recruiting for a Legal Advisor to join a well-established and growing legal expenses insurance business based in Cardiff city centre. This is an excellent opportunity for a law graduate with a post graduate qualification or early-career legal professional to gain broad, hands-on exposure across multiple areas of law while providing practical advice to policyholders via a legal helpline service. If you re enthusiastic, professional and customer-focused and looking to build real-world legal experience this role offers structured training, ongoing development and exposure to diverse legal scenarios. As a Legal Advisor, you will provide clear, practical and accurate telephone-based legal advice to policyholders across a wide range of matters. You ll be handling varied and often complex enquiries, helping clients understand their rights and options in real-life situations. This is a hybrid opportunity Hours of work: Monday to Friday 9am-5.30pm (3...
Adecco
23 Apr, 2026
Temporary
Customer Service Advisor
Adecco Cardiff, UK
Customer Service Advisor Ongoing Temporary contract Full time 14.12 per hour Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of 14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing enquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases Escalate complex issues to the...
Quantum Advisory
13 May, 2026
Permanent
Assistant Pensions Administrator
Quantum Advisory Cardiff, UK
Job Title: Assistant Pensions Administrator Location: Cardiff with Hybrid working Salary: £26,250 per annum Job Type: Permanent, Full Time About the role: We are looking for an Assistant Pensions Administrator to join our team and provide a high-quality service to pension scheme members. This role is ideal for someone who enjoys customer contact, is highly organised and thrives in a busy, deadline-driven environment. You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels. Key responsibilities include: Responding to member queries via telephone, email, and written correspondence Delivering clear, professional, and empathetic customer service Managing a busy and varied workload, prioritising tasks effectively Meeting internal and external deadlines consistently Maintaining accurate records using a CRM system Liaising with colleagues to resolve...
Mango
10 May, 2026
Part Time
SALES ASSISTANT (10 hours, Cardiff)
Mango Cardiff, UK
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW JOB: We are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock. 10 hours per week Monday to Sunday YOUR MAIN RESPONSIBILITIES: To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner. To be able to serve multiple...
Mango
10 May, 2026
Part Time
SALES ASSISTANT (15 hours, Cardiff)
Mango Cardiff, UK
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW JOB: We are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock. 15 hours per week Monday to Sunday YOUR MAIN RESPONSIBILITIES: To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner. To be able to serve multiple...
Willmott Dixon Group
21 Apr, 2026
Permanent
Assistant Planner
Willmott Dixon Group Cardiff, UK
Willmott Dixon are currently recruiting for an Assistant Planner to work on exciting new projects with our Wales & West business. With offices in Cardiff, Bristol, and Exeter, we deliver projects across multiple sectors in the built environment including healthcare, education, commercial, defence, blue-light, and leisure on schemes between 10 - 150 million pounds. This will be a hybrid role which will require a presence in our Cardiff office and at home. This position will involve assisting the planning and preconstruction teams to produce realistic, de-risked programmes, on time and to the highest quality. The Assistant Planner will ensure that we provide an accurate programme in line with the customer's requirements, project scope, and current legislation. Responsibilities Assisting in completing the planning process. Assisting in the preparation of planning information for the tender adjudication. Assisting in the preparation of preconstruction and construction...
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