The Permanent Division of Robert Half is currently recruiting for a Senior Credit Controller / Collections Agent for a highly successful business with offices in Northampton The Role As Senior Credit Controller / Collections Agent you will play a critical role to maintain the financial health of the business through early-stage management of defaulting accounts across the portfolio of the business. Day to day duties will consist of: Inbound and outbound contact to understand root cause of default/debt Payment Queries and negotiating payment plans Payment Negotiations Recording of collection activities and logging internally on business CRM Generation of collection letters and other communication Escalation processes for high risk accounts to senior staff. Your Profile Ideally you will have strong credit control experience from a fast paced business with the ability to negotiate payment solutions while maintaining a professional relationship and with strong attention to...