The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team.   Please note: C1 level and above in English, German & French (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Sales Manager is a true ambassador of the Company. The role will take the ownership to lead, coach and build Client relationships. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service. SALES Deliver budgeted sales. Create a customer centric culture by...

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. WE NEED YOU TO: Ensure customer service is of the highest standards at all times Support your Management Team in achieving company sales targets and operational goals Be a role model for our brand with our personal presentation standards Handle stock effectively and ensure your area maintains excellent visual presentation consistent with company...

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.   Team/Role Overview The Complex Assets Product Manager is a senior position within Product Management, responsible for day-to-day product management for complex financial instruments, setting strategy, and providing direction within the Complex Assets domain. The role requires a deep hands-on working knowledge of Complex Assets, including OTC derivatives, Exchange Traded Derivatives, and Portfolio Swaps, within a financial services business. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  High level of proficiency in both written and spoken business French is essential. The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  H i gh level of proficiency in both written and spoken business French is essential as well as experience in the French life insurance market The role holder will play a lead role for service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with...

Citi, a leading global bank, serves approximately 200 million customer accounts and operates in over 160 countries and jurisdictions. Citi provides a broad range of financial products and services, including consumer banking, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities encompass safeguarding assets, lending money, making payments, and accessing capital markets for our clients. Team / Role Overview Trade and Working Capital Solutions (TWCS) within the Services organization is a dynamic, high-growth global business offering working capital solutions across Banking, Capital Markets, Mergers and Acquisitions, and Citi Commercial Bank client segments in over 100 countries. As a critical component of the TWCS Business Execution team, we are seeking an experienced and dynamic Senior Manager to join our Trade Business Execution team as a Digital Capability Manager for our Working Capital Solution (WCS)....

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Citi Integrated Digital Assets Platform is a strategic, firm-wide initiative to build the financial market infrastructure of the future. We are a global team of innovators, technologists, and financial experts tasked with developing and delivering institutional-grade products and services for the tokenization, custody, financing, and trading of digital assets. This is a unique opportunity to be part of a team that is redefining the future of finance. Job Summary We are seeking a skilled Support Engineer to help manage the relationship with our internal production support group (L1 & L3), coordinate L3 support and contribute to incident management for L3 escalations for...

Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.  As well as covering MCA activities broadly, specific focus will be on performing in-depth analysis of MCA data for both our central and FLU managers. The MCA AI & Innovation Sr. Lead Analyst will be part of the Cross Program Optimization and Innovation team which is responsible for Process Optimization efforts across the MCA and Process Management space. This includes the design, implementation, and governance of AI solutions to drive efficiencies, enhance quality, and expand coverage across the bank. Responsibilities :  Design and implement AI solutions within the MCA and Process Management organization that deliver...

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.   Team/Role Overview This is a critical Product Management role working directly with Global Head of Transfer Agency & Collective Investment Schemes (CIS), with focus on transforming our CIS business in NAM/Latam and globally . The Product Manager is responsible for managing a broad range of responsibilities, including client product requirements, new business development, contribution to the design and evolution of the platform and services, etc. The Product Manager will work closely with client organisation, technology, data and other stakeholders globally,...

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.   About Investor Services Citi's Investor Services provides a comprehensive suite of services across over 100 markets globally, supporting significant product and client growth in local and global products including Custody, Funds & Execution Services. We are a critical partner for our clients, ensuring efficient and scalable operational services. Role Overview We are seeking an experienced and client-focused leader at the C14 level to join the CitiService team supporting Investor Services Operations. This individual will be a part of the leadership team...

Are you looking for a career move that will put you at the heart of a global financial institution? Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. Team/Role Overview The Fund Accounting ETF Manager will implement and deploy Citi’s European ETF (Exchange Trades Funds) operations function, apply strong knowledge of ETFs, maintain a customer service and operational focus, and deliver an integrated, value-added service to clients. This role will also assist in implementing the target operating model to support ETF funds and will assist the senior manager with client onboarding and ongoing business-as-usual (BAU)...

The Customer Success Specialist will support a group of assigned clients across multiple industries. They will be responsible for developing the client relationship and understanding of the client business and product installations to identify the consumption and overall experience of these valued accounts. The Customer Success Specialist will focus on the transition from prospect to product user and will act as the first line of contact for the client. They will drive consumption, identify new revenue opportunities, and partner closely with Key Account Executives and Field Sales Executives. This job will ensure customer satisfaction, strengthen relationships, and support the execution of account strategies.   Your Next Challenge: Drive consumption of committed deals through onboarding, regular check-ins, and new user expansion initiatives. Responsible for providing client support by answering queries and problem solving, preparing customer meetings and delivering timely...

The Customer Success Specialist will support a group of assigned clients across multiple industries. They will be responsible for developing the client relationship and understanding of the client business and product installations to identify the consumption and overall experience of these valued accounts. The Customer Success Specialist will focus on the transition from prospect to product user and will act as the first line of contact for the client. They will drive consumption, identify new revenue opportunities, and partner closely with Key Account Executives and Field Sales Executives. This job will ensure customer satisfaction, strengthen relationships, and support the execution of account strategies.   Your Next Challenge: Drive consumption of committed deals through onboarding, regular check-ins, and new user expansion initiatives. Responsible for providing client support by answering queries and problem solving, preparing customer meetings and delivering timely...