At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW POSITION: For our store in Edinburgh Fort Kinnaird, we are looking for a Multifunctional Sales Associate to join our team. 8 hours per week- fixed term- over 1-2 days, evening and weekends required The Multifunctional Sales Associate is responsible for ensuring the best customer experience, contributing to increasing store sales, and maintaining Mango's image and customer service standards, while also performing cashier duties and supporting stockroom operations. YOUR MAIN RESPONSIBILITIES: Customer Experience Excellence: Provide exceptional service to customers, ensuring their needs are met and they have a positive...

Come and join us as a Multi Drop Driver to help us grow, deliver sales and exceed customer expectations The role: As a 3.5 ton Driver, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The 3.5 ton Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a City Plumbing 3.5 ton Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 3.5 ton Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along...

Are you a skilled Class 2 (Cat C) Driver searching for a reliable, long-term role? Do you enjoy being out on the road and making customers smile with every delivery? If you're ready to join a team that values your expertise, we'd love to hear from you! Here at GXO, we're working together with B&Q and are looking for a highly experienced Class 2 Driver to join our Store to Home team in New Craighall, Edinburgh (EH15 3HS). You'll be working on a full-time , permanent basis, following a two-week rotating shift pattern: Week 1 - Monday to Friday / Week 2 - Sunday to Thursday, with a start time at 07:00. The role is contracted to 40 hours per week. Pay, benefits and more: As a Class 2 Driver, you'll receive: An hourly rate of £14.70 , that is an annual salary of £30,576.00 Overtime pay of £22.05 per hour (when applicable, paid over 40hrs) On-going annual CPC training Holiday pay and Workplace pension B&Q store discount upon successful...

About the role As a Customer Account Case Owner, you will manage a portfolio of customer accounts, acting as a key point of contact to resolve queries and deliver a high standard of service. You'll take ownership of issues from start to finish, ensuring timely resolution in line with agreed service levels. Key responsibilities include: Managing customer queries through to resolution Building strong relationships with customers and colleagues Monitoring performance against KPIs and deadlines Identifying opportunities to improve service and add value About you You're a customer-focused professional with strong communication and problem-solving skills. You take ownership, stay organised, and are confident managing multiple priorities. You will bring: Experience in a customer service or account management role Excellent communication and relationship-building skills Strong organisation and attention to detail A proactive, solutions-focused approach What's in...

About the role As a Complaints Case Manager (known internally as Customer Resolution Case Owner), you'll handle complex customer complaints end-to-end, ensuring fair, timely and high-quality outcomes across multiple channels, including senior escalations (e.g. CEO office, regulators, MPs). Key responsibilities: Own complaints from initial contact through to resolution Conduct thorough investigations and root cause analysis Decide appropriate outcomes and redress in line with policy Manage your caseload effectively to reduce backlogs and aged cases Collaborate with internal teams and stakeholders to gather insights and challenge constructively Identify trends and share insights to drive continuous improvement Ensure compliance with regulatory requirements, policies and SLAs Maintain accurate records and clear audit trails Support team development through peer reviews or deputising where needed About you You're an experienced complaints professional who can...