The CSG Relationship Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: Calls on clients to deepen relationships and proactively owns, responds to, uncovers and...

Why   Citi     Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and   jurisdictions . Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.     As a bank with a brain and a soul, Citi creates economic value that is systemically responsible   and in our clients’   best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in strategy, sales and client relationship management to Citi’s Supplier Finance team. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.  Team/Role Overview: Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests...

About Citi Citi, the leading global financial services company, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your legal skills and experience to Citi’s Markets Legal Issuance Solutions team. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965; it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.   Team/Role Overview The role is a product lawyer on the Markets Legal Issuance Solutions team in Dublin.  We advise on the issuance of structured bonds, notes, certificates and warrants globally (excluding the US). The team was established in Dublin in 2017 to become a centralised hub of issuance expertise for Citi across multiple asset classes (Rates, Equities, Credit)...

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech....

Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.  As well as covering MCA activities broadly, specific focus will be on performing in-depth analysis of MCA data for both our central and FLU managers. The MCA AI & Innovation Sr. Lead Analyst will be part of the Cross Program Optimization and Innovation team which is responsible for Process Optimization efforts across the MCA and Process Management space. This includes the design, implementation, and governance of AI solutions to drive efficiencies, enhance quality, and expand coverage across the bank. Responsibilities :  Design and implement AI solutions within the MCA and Process Management organization that deliver...

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.   Team/Role Overview This is a critical Product Management role working directly with Global Head of Transfer Agency & Collective Investment Schemes (CIS), with focus on transforming our CIS business in NAM/Latam and globally . The Product Manager is responsible for managing a broad range of responsibilities, including client product requirements, new business development, contribution to the design and evolution of the platform and services, etc. The Product Manager will work closely with client organisation, technology, data and other stakeholders globally,...

Are you looking for a career move that will put you at the heart of a global financial institution? Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. Team/Role Overview The Fund Accounting ETF Manager will implement and deploy Citi’s European ETF (Exchange Trades Funds) operations function, apply strong knowledge of ETFs, maintain a customer service and operational focus, and deliver an integrated, value-added service to clients. This role will also assist in implementing the target operating model to support ETF funds and will assist the senior manager with client onboarding and ongoing business-as-usual (BAU)...

We are seeking a highly experienced and strategic leader to join our team as AI Capabilities Execution Lead. This pivotal role will spearhead the strategic implementation and adoption of AI-driven horizontal capabilities, with an initial and primary focus on Intelligent Knowledge Management (IKM) and integrated chatbot solutions. The successful candidate will drive the successful deployment and scaling of these critical initiatives across Operations teams, Product, Technology, and the broader Enterprise functions. This role demands a visionary leader with a proven track record of translating complex AI strategies into tangible operational improvements, ensuring disciplined execution, and delivering measurable value. The SVP will work collaboratively with diverse senior stakeholders to build a cohesive, AI-powered knowledge ecosystem that enhances efficiency, mitigates risk, and accelerates time-to-competency across the firm. Key Responsibilities: Strategic Leadership &...

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. Team/Role Overview CSIS (Citi Security Investigative Services) is a corporate security function operating across more than 100 countries, responsible for the security and safety of Citi's employees and facilities. CSIS leads Citi's response during security incidents and crisis events, valuing employees who prioritize the well-being of colleagues and respond with urgency to a diverse range of incidents. This role will function as a key strategic partner supporting the Head of Security and the Security Program Director. The successful candidate will be responsible...

The Customer Success Specialist will support a group of assigned clients across multiple industries. They will be responsible for developing the client relationship and understanding of the client business and product installations to identify the consumption and overall experience of these valued accounts. The Customer Success Specialist will focus on the transition from prospect to product user and will act as the first line of contact for the client. They will drive consumption, identify new revenue opportunities, and partner closely with Key Account Executives and Field Sales Executives. This job will ensure customer satisfaction, strengthen relationships, and support the execution of account strategies.   Your Next Challenge: Drive consumption of committed deals through onboarding, regular check-ins, and new user expansion initiatives. Responsible for providing client support by answering queries and problem solving, preparing customer meetings and delivering timely...

The Customer Success Specialist will support a group of assigned clients across multiple industries. They will be responsible for developing the client relationship and understanding of the client business and product installations to identify the consumption and overall experience of these valued accounts. The Customer Success Specialist will focus on the transition from prospect to product user and will act as the first line of contact for the client. They will drive consumption, identify new revenue opportunities, and partner closely with Key Account Executives and Field Sales Executives. This job will ensure customer satisfaction, strengthen relationships, and support the execution of account strategies.   Your Next Challenge: Drive consumption of committed deals through onboarding, regular check-ins, and new user expansion initiatives. Responsible for providing client support by answering queries and problem solving, preparing customer meetings and delivering timely...