Summary: As the Engagement Programme Lead, you will be at the heart of our connection with the community, taking the lead on the engagement programme and bringing our insight strategy to life. In this pivotal role, you'll transform data and research into a clear, human story that helps us improve our services and make smarter business decisions. You will guide insight projects from the very first spark of an idea all the way to completion, ensuring the "voice of the customer" is heard in every room. By serving as our internal sector expert, you will support colleagues across the entire organisation and champion what our customers truly need. Main responsibilities: Design, plan, and execute both qualitative and quantitative market research projects to address core business questions. Select the most appropriate research methodologies and supporting techniques to meet defined business objectives. Develop research instruments, including screening tools, discussion guides,...

Project Engineer (M&E) Location: Canterbury, Kent Rate: 400 - 480 per day Sector: Water Treatment (AMP8) Duration: Ongoing Freelance Start Date: Immediate The Opportunity With the AMP8 cycle accelerating, we are seeking a versatile Mechanical or Electrical Project Engineer (MEICA) to join a major water treatment infrastructure project in Canterbury . This role is designed for a technical lead who excels at the intersection of theory and practice. You will be the vital link between the "drawing board" and the "boots on the ground," ensuring that complex mechanical and electrical designs are not only buildable but optimized for the unique rigors of a live water treatment environment. Key MEICA & Design Responsibilities Design-to-Site Integration: Work closely with the design team to review technical drawings, specifications, and P&IDs. You will provide essential feedback on "constructability," ensuring designs can be executed safely and...

Job Title: Principal Ecologist - Remote / Hybrid Development & infrastructure projects Location: Remote (SE) / Hybrid with site visits Salary: Competitive + Benefits (hire car) Job Type: Full-Time, Permanent Are you an experienced Ecologist looking for your next step? Join a leading international environmental consultancy and become part of a highly respected, established UK ecology team working on a wide range of infrastructure and property sector projects. This position offers remote and flexible working , career progression opportunities, and a platform to help shape the future of our ecology services across the UK. Principal Ecologist roles: Lead and manage ecological projects (technical, commercial, and financial delivery) Carry out and oversee Phase 1 habitat surveys , protected species assessments , and ECoW Produce high-quality ecological reports and contribute to EIAs and planning applications Attend virtual/in-person client...

Account Manager (Customer Service Representatives European Hospitality ) Location: Hythe Salary: £40,000 £50,000 basic + commission (OTE approx. £6,000) Permanent role, Full-time Benefits: • Competitive salary • Permanent role • Supportive team environment • Opportunities for growth and development About the Role: We are recruiting confidentially on behalf of our client for a motivated and dynamic Account Manager Executive. This role combines customer service and sales support responsibilities, focusing on managing enquiries, promoting products and services, generating leads, and providing timely support to the sales team. You will play a key role in maintaining strong customer relationships and contributing to revenue growth. Responsibilities: Act as the first point of contact for customer queries via phone and email Provide timely and professional support to resolve issues or escalate where necessary Take ownership of...

Summary: Are you looking for a role where your technical input directly shapes water infrastructure? Do you have the communication skills to negotiate with Tier 1 contractors and the technical knowledge to challenge a design review? We are searching for an Assistant Project Manager (APM) to provide critical technical and operational support to the Project Manager throughout the full lifecycle of schemes with a focus on civil engineering - from Initial Concept and Feasibility through to Commissioning and Final Handover. Reporting directly to the Project Manager, you will ensure the seamless delivery of infrastructure projects, maintaining momentum from the pre-construction phase to site completion. Main responsibilities: Performing administrative tasks as required, including preparing estimates and invoices and keeping track of the project's progress, usually with the help of specific software and technical experts. Reporting to the project manager on the project's progress...

Summary: Are you a seasoned engineer looking for a role where your expertise truly carries weight? Do you want to lead high-impact projects that ensure fresh water keeps flowing to millions of homes across the South East? This isn't just about managing assets; it's about shaping the future of our network. As our Senior Civil Engineer, you'll be the technical heartbeat of our non-infrastructure capital projects. From the first spark of a concept to the final site completion, you'll provide the solutions that keep our treatment works and plants running at their best. Main responsibilities The coordination and management of Civil Engineering direct reports. This includes: conducting 1:1/Feedback sessions, conducting appraisals, managing workload, technical support, approval of holiday and expenses, quality control, facilitating support during reactive and emergency work situations. Check and Review of project scopes ensuring they achieve the required outputs and quality...

Our client is seeking an experienced and commercially astute Senior Quantity Surveyor with strong NEC Option C expertise to support the delivery of major infrastructure projects. This is a fantastic opportunity to play a key commercial role on complex, technically challenging schemes, with a particular focus on tunnelling works. As a Senior Quantity Surveyor, you will take ownership of the commercial and contractual management of projects operating under NEC Option C (Target Cost) contracts. You will work closely with project teams, clients, and the supply chain to ensure robust cost control, proactive risk management, and successful commercial outcomes. Given the nature of the projects, experience within tunnelling or underground works will be highly advantageous, enabling you to confidently manage the complexities and risks associated with these environments. Key Responsibilities Lead commercial management across projects delivered under NEC Option C contracts Develop...

We are working with a client in Maidstone who are looking to fill a role within their Customer Support team on a temporary basis for 6 months. The role is a customer service role with call handling. There is also an element of administration within the role as well. We are looking for friendly individuals with excellent customer service skills. The duties fr the role will be as follows; Customer Engagement Provide a first point of contact function for internal and external customers, ensuring their experience is a positive one and all needs are met. Manage and maintain a welcoming reception and post room area. Receive, screen and direct telephone calls through the central switchboard system, ensuring that this is carried out following the correct procedure. Provide advice and guidance to customers on the processes and protocols on the wide range of administrative functions that CEST support. Admin Support Organising hospitality for meetings, events and...

Job Title: Business Development Advisor- Luxury Market Location: Wrotham Salary: £35k + Uncapped Bonus (advised to make around £17.5k first year) Contract Type: Permanent Hours: 8:30am-4:30pm Type: Office Based+ Visiting Clients around the UK Are you a dynamic and commercially savvy professional eager to make an impact in a luxury market? Our client is on the lookout for a proactive Business Development Advisor to join their team and drive growth through meaningful relationships with architects, interior designers, and developers. If you have a passion for luxury design and a knack for building connections, this could be the perfect opportunity for you! Key Responsibilities Identify and engage with architects, interior designers, and design studios to promote product specifications. Support the development of new business opportunities in the luxury residential, hospitality, and commercial sectors. Represent the brand at networking events, exhibitions, and client...

Job Title: Business Development Advisor- Luxury Market Location: Wrotham Salary: 35k + Uncapped Bonus (advised to make around 17.5k first year) Contract Type: Permanent Hours: 8:30am-4:30pm Type: Office Based+ Visiting Clients around the UK Are you a dynamic and commercially savvy professional eager to make an impact in a luxury market? Our client is on the lookout for a proactive Business Development Advisor to join their team and drive growth through meaningful relationships with architects, interior designers, and developers. If you have a passion for luxury design and a knack for building connections, this could be the perfect opportunity for you! Key Responsibilities Identify and engage with architects, interior designers, and design studios to promote product specifications. Support the development of new business opportunities in the luxury residential, hospitality, and commercial sectors. Represent the brand at networking events, exhibitions, and...

Summary: Are you a technical specialist looking to shape the future of water infrastructure? Do you have the expertise to bridge the gap between geological theory and capital project delivery? We are looking for a Hydrogeologist to join our Hydrogeology team within the Engineering function. Our Hydrogeologists report to the Lead Hydrogeologist and will be expected to take ownership of the hydrogeological and geological engineering output for critical capital projects. As a vital member of a multi-disciplinary team, you will be involved in every stage of the project lifecycle-from initial feasibility and scoping to detailed design, construction, and final commissioning. You will input and contribute to technical deliverables on Capital Projects under direction from the respective Project Managers in accordance with the requirements set down by the Lead Hydrogeologist and relevant asset standards. As Hydrogeologist you will be expected to manage and prioritise your own...

Summary: Are you an engineer looking for a new challenge? Do you want to use your expertise to help deliver essential capital projects and make a real impact on a vital service? We're looking for a motivated and experienced Project Engineer to join our dynamic Engineering team. This is a fantastic opportunity for someone who thrives on managing the multi-disciplined, technical and engineering aspects of projects, from start to finish. You'll be a key part of the team, working alongside the Project Manager to ensure quality, compliance, and successful delivery of our above ground capital investment projects. You'll get to see projects through their entire lifecycle, from the initial idea to completion, while ensuring everything is delivered to the highest standards. The role offers a blend of hybrid working, but you'll also be out and about, travelling to our sites across the South East Water supply area to see the projects you're working on come to life. Main...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...