Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Junior Paraplanner Sutton Coldfield (Office based) 30,000 to 35,000 p/a depending on experience Bell Cornwall Recruitment are currently searching for an experienced Junior Paraplanner or an experienced administrator with experience of working in a financial planning company to support the Independent Financial Advisors at a small, boutique financial planning firm in Sutton Coldfield. The firm offers a full financial planning service to its clients helping individuals, business owners and families plan for a secure financial future. The help with range of different 'products' from Pensions, Investments, Protection and more. What we're looking for This is not an entry-level position. We're looking for someone who can join the team and confidently manage the day-to-day administration within an IFA practice. You'll have: Essential: Previous experience working as a IFA Administrator within an Independent Financial Adviser (IFA) or financial planning firm....

Job Type: Full Time, 14-Month Contract Location: Halesowen, West Midlands Hours: 41 hours per week (40 hours per week Monday Friday plus 1 in 4 Saturday mornings) Competitive Salary & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400 people doing things the Hayley Way play a vital role in our ongoing success. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant Fixed Term Contract opportunity for a Sales Administrator to join our busy PPE department at our headquarters in Halesowen. About the Sales Administrator role: As our Sales Administrator you will be a key point of contact for our branch network,...

Job Type: Permanent Location: Kitts Green, Birmingham B33 Hours: 40 hours per week, Monday Friday Competitive Salary & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400 people doing things the Hayley Way play a vital role in our ongoing success. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for an enthusiastic Internal Sales person to join our busy Onsite team, based at our customer s site in Kitts Green, Birmingham. Our customer is an industrial manufacturer specialising in producing lightweight metals, primarily aluminium sheet, plate, extrusions and architectural products. About the...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Assistant Director, M&A Analytics - EY-Parthenon, Birmingham At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value - solutions that work in practice, not just on paper. Benefiting from EY's full spectrum of services, we've reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor...

HR Advisor Birmingham City Centre with regular travel 9 months FTC 41K (Including car allowance) Immediate Start Are you an experienced HR Advisor looking for a role where you can really get stuck into Employee Relations and make a difference? Gleeson Recruitment Group are working with a well-established organisation to recruit an experienced HR Advisor to join their HR team in Birmingham. This is a hands-on, ER-focused role where you'll work closely with Line Managers, providing pragmatic advice and guidance across a broad range of HR and employment law matters. The Role Reporting into a Senior HR Business Partner, you'll provide professional HR support across the business, with a particular focus on Employee Relations and Employment Law. You'll be responsible for: Advising Line Managers on a range of ER matters, including disciplinary, grievance, absence, capability and performance management. Supporting managers through investigations, disciplinary and grievance...

Social Worker Care Leavers Birmingham Children s Trust Service: 18+ / Leaving Care Age Range: years About the Role Birmingham Children s Trust is looking for an experienced Social Worker / Personal Adviser to provide a statutory service to children in care and care leavers aged . The role will focus on supporting eligible, relevant, former relevant and qualifying care leavers as they transition from care into adulthood and independent living. You will manage your own caseload, complete and review Pathway Plans , provide direct support and coordinate services to help young people achieve positive outcomes across accommodation, education, employment, finances, health and independent living. Key Responsibilities Manage an allocated caseload of care leavers aged . Provide a statutory social work service in line with relevant legislation, policies and procedures. Complete, coordinate and regularly review Pathway Plans . Support young...

Domestic Abuse Advocate Educator A rewarding opportunity for a confident, organised and compassionate domestic abuse professional to deliver training for GP teams and provide trauma-informed advocacy, risk assessment and safety planning across Black Country communities. This role is known officially as an IRIS Advocate Educator . If you’ve also worked in the following roles, we’d also like to hear from you: IRIS Advocate Educator, Domestic Abuse Advocate, Domestic Violence Advisor, Domestic Abuse Support Worker, Domestic Abuse Trainer, Domestic Abuse Practitioner, Domestic Abuse Caseworker, Victim Support Worker, Violence Against Women and Girls Advocate, Advocacy Worker Benefits include 25 days’ annual leave plus bank holidays, a wellbeing day, 5% employer pension contribution and access to group clinical supervision.   PLEASE NOTE: Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder...

Client Services Executive - Financial Planning Sutton Coldfield (Office based) 30,000 to 35,000 depending on experience Ref: JC/BCR/32442a Bell Cornwall Recruitment are currently searching for an experienced Client Services Executive - Financial Planning or IFA Administrator with experience of working for an IFA to support the Independent Financial Advisors at a boutique financial planning firm in Sutton Coldfield. The firm offers a full financial planning service to its clients helping individuals, business owners and families plan for a secure financial future. The help with range of different 'products' from Pensions, Investments, Protection and more. What we're looking for This is not an entry-level position. We're looking for someone who can join the team and confidently manage the day-to-day administration within an IFA practice. You'll have: Essential: Previous experience working as a Client Services Executive - Financial Planning or IFA Administrator...