Job Code: Customer Service Coordinator Reporting to: Customer Service Manager/Head of Customer Service Purpose: Providing customers and clients with an exceptional aftersales service and management of the rectification of defects post-handover. Ensure customers experience a smooth transition from sales to after-sales Liaise with customers on the reporting of issues and defects Assist in organising and coordinating the direct maintenance operatives Work closely with external contractors Assist in managing defects to an effective resolution Complete end of DLP works to secure release of MGD Certificates and retention's Work within the team to maintain a high standard of customer Managing the Process Set up new contracts on internal CRM systems Maintain the individual development files, e.g upload Handover Certificates, Correspondence and enter handover dates for HA plots. Take telephone calls from our clients and customers reporting defects. Respond to...

Deputy Manager - Children's Residential Home Location: De22 Derby Service: 4-Bed Children's Residential Home Age Range: 8-17 Years Hours: 160 Hours Per Month Pay Rate: 15.65 per hour / Per Annum About the Role We are seeking a committed and experienced Deputy Manager to support the Registered Manager in leading a 4-bed Children's Residential Home for young people aged 8-17 years. This is an excellent opportunity for a strong Senior Support Worker or existing Deputy Manager looking to progress within a supportive and structured residential setting. The successful candidate will play a key role in ensuring the home operates in line with its Statement of Purpose, delivering high-quality, child-centred care in compliance with the Children's Homes Regulations (2015) and Quality Standards. Key Responsibilities Safeguarding & Compliance Always safeguard and promote the welfare of children and young people. Ensure full compliance with Children's Homes...

Job Description Electrical Systems Engineer (C&I) Derby, Raynesway Rolls-Royce Submarines Full-time Permanent We're seeking a skilled Electrical Systems Engineer (C&I) to help us deliver high-integrity control systems that meet exacting performance and safety standards. You will work as an electrical systems engineer within our product development team, working with stakeholders to understand high level system requirements and refining these requirements to ensure they are of the correct level of maturity and detail for hardware, software and electronic product design. You will work closely with our product owners and development teams who use agile Scrum methods to develop high integrity software and FPGA based applications adopting the latest state-of-the-art toolsets. Training will be provided where required to equip you with the skills necessary to develop the requirements and system architecture essential for the protection and monitoring of a nuclear...

Job Description Methods Development Engineer - Submarines Full Time Derby, Raynesway. Rolls-Royce has an excellent opportunity for a Methods Development Engineer to join our Submarines Business in Derby. As a methods development engineer, you will actively develop methods which increase the availability and safety of components in-service. This is done by leading the entire development life-cycle which includes: Preliminary literature reviews to generate hypotheses Physical testing to provide validation Reporting and obtaining regulatory approval Implementation of the developed methods as quality assured software Why Rolls-Royce? We're a leader in propulsion system design and development for the Royal Navy's nuclear submarine fleet and the sole provider and technical authority. Join us and we'll provide an environment where you can be yourself. An inclusive, digital-first culture that invests in you, gives you a platform for continuous learning, and access...

Job Description Nuclear Core & Systems Performance Engineer - Submarines Full Time- On-site Derby; An exciting opportunity has arisen for Nuclear Systems Performance Engineers to join Rolls-Royce Team in Derby. Rolls-Royce Submarines are the UK thought leader for nuclear thermal hydraulics; we employ cutting edge analytical methods today, are championing the development of next generation methods for the future with academia, and have unique experimental testing capabilities. The core thermal hydraulics team works to assess the performance and safety of the reactor core, by ensuring adequate heat transfer throughout its operational life; here analysis is undertaken to develop and optimise core designs, substantiate their thermal performance, and to support manufacturing campaigns. Why Rolls-Royce? Our Submarines business is responsible for the design, manufacture, supply and through-life support of nuclear propulsion-related products and systems in...

Lead Technician Location: Etches Park Depot, Deadmans Road, Derby 12+ Month Initial Contract Pay: 26.92 /hour PAYE 35.98 /hour Umbrella Hours: 4 on 4 off shift pattern. 10 Hour shifts. Combination of Days & Nights (E.g. - 4 days, 4 off, 4 nights) + Opportunity for overtime, Paid at 1.25% This role falls inside IR35 - payment via PAYE or Umbrella Company Function of Role To service, complex fault find and repair Hitachi rolling stock assets Key Responsibilities Maintain the condition of the work site, materials and equipment Adhere to health, safety, environmental & quality practices in the workplace Prepare for and undertake planned and unplanned maintenance activities Confirm that traction and rolling stock assets comply with operational specifications by the use of engineering processes and techniques Read and extract information from traction and rolling stock drawings and specifications Prepare for and undertake the...

Children's Services Residential Support Worker Derby From £13 per hour + £70 per sleep in My client is a well-known, national Children's Residential Care Company. Renowned in the sector. My client believes that no child should be disadvantaged and that all children should be part of a community. This is an excellent opportunity for a Qualified Residential Support Worker to join the Children's Home in Derby, which has been rated as GOOD with Ofsted and works extremely well with external agencies including local authorities. In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development. Under the supervision of the Registered Manager or other competent person participates in the safe and efficient delivery of care to Residents and provides flexible support services within the Home as required. As the Qualified Residential Support...