Visitor Operations Manager (Grade 7) Location: Bloomsbury, London Contract: Full-time (36.5 hours per week, Tuesday Saturday) Duration: Fixed-term (9 months) Working Pattern: On-site only About the Role The Visitor Operations Manager will lead the delivery of a high-quality visitor experience across three museum sites. You will manage front-of-house operations, supervise visitor services staff and volunteers, and act as Duty Manager during public opening hours. This is a hands-on leadership role combining operational management, team leadership, and visitor experience oversight in a busy cultural environment. Key Responsibilities Deliver a consistently high-quality visitor experience across all museum sites Manage day-to-day front-of-house operations and resolve operational issues Act as Duty Manager across all public opening hours Maintain and implement standard operating procedures Line manage Visitor Services Assistants and volunteers Conduct...