BPHA
Bedfordshire, UK
If you have applied for this position in the past 3-months and were unsuccessful, please refrain from reapplying. Working Hours: Monday to Thursday, 8am-5:00pm, Friday, 8am - 4:30pm. Contract Type: Hybrid (Office-based for 6 months, then hybrid) Join Our Team as a Customer Communications Centre Advisor Are you a recent graduate or early in your career and looking to make a real impact? At bpha, we're not just offering a job-we're offering a long-term career development opportunity. About the Role As a Customer Communications Centre Advisor, you'll be the first point of contact for our customers-handling queries via phone, email, WhatsApp, and social media. You'll diagnose repairs, review accounts, and signpost services, all while delivering exceptional customer service. You'll be empowered to: Resolve customer queries at first contact Collaborate across departments to find solutions Support new colleagues through buddying and...
