Massenhove Recruitment Limited
Basildon, UK
Motor Claims Handler - REMOTE WORKING What will my duties be? Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK. Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement. Manage claim cost, achieving economical settlement while ensuring the customer's experience is excellent throughout the lifecycle of their claim. Liaise between Insurers, policyholders, leaseholders, engineers, brokers, and solicitors providing updates where required. Provide an excellent level of customer service and empathy to our customers. Negotiate and adjust on third-party claims. Obtain relevant documentation / media for the assessment of the claim. Ensure compliance with all regulatory requirements such as Treating Customers Fairly. Support the company's values and policies and work to the highest...
